Alexandra Gilliland

• Performed basic maintenance tasks for dental equipment, ensuring optimal functionality and safety standards.

• Collaborated seamlessly with a diverse team of dental professionals, fostering a supportive and efficient work environment.

• Excelled in customer service and communication skills, providing exceptional care and building positive relationships with patients.

• Prioritized patient comfort and safety during procedures, demonstrating empathy and attentiveness throughout their dental visits.

• Maintained meticulous cleanliness and organization of the dental operatory, contributing to a hygienic and welcoming atmosphere for patients and staff alike.

• Responsible for efficiently setting up and preparing operatories for dental procedures & delivering patient care
• Supported a demanding group practice servicing 30+ patients a day by assisting chairside, sterilizing instruments, and helping at reception
• Exposing quality digital X-rays while maintaining patient safety and following all guidelines
• Performing coronal polishes and providing oral hygiene instruction to patients of all ages
• Adapting to and adhering to all implemented COVID-19 protocols
• Scheduling appointments, documenting dental procedures, 4-handed dentistry, and other duties.

• Maintained positive customer relationships and built rapid rapport to drive sales targets.
• Facilitated regular team meetings to review progress, exchange ideas, and align objectives for optimal performance outcomes.
• Managed product inventory and backstock to ensure loss prevention was being upheld by employees.
• Maintained the appearance of stores and restaurants to ensure clients were having a positive in-store experience.