Alexandra Gentile
Montréal,QC
Summary
Dedicated and passionate social worker focused on empowering individuals to overcome challenges and achieve emotional well-being. Committed to delivering empathetic psychosocial support and advocating for personal welfare and access to care. Utilizes a non-judgmental, compassionate, and intersectional approach to provide personalized support services that honor and reflect each individual's unique lived experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Clinical Social Worker
Montreal General Hospital
Montréal, QC
02.2023 - Current
- Experience in both Internal Medicine and the Traumatic Brain Injury Program
- Provide emotional support and counseling to patients and their families facing illness, trauma, or difficult medical decisions.
- Conduct assessments to identify patient needs and develop comprehensive care plans, collaborating with healthcare teams for effective treatment.
- Advocate for patients' rights and coordinate discharge planning, ensuring access to necessary resources and support services post-hospitalization.
- Offer guidance on healthcare options, financial assistance, and community resources available to patients to enhance their overall well-being.
- Facilitate communication between patients, medical staff, and external agencies to ensure continuity of care and smooth transitions during hospital stays.
- Provide crisis intervention, addressing psychosocial issues, and providing referrals to mental health professionals or support groups, as needed.
- Work on rotation in the emergency department to offer psychosocial support and assist in discharge planning.
- Maintain comprehensive patient records, encompassing psychosocial assessments, progress notes, and closing notes, ensuring accuracy and compliance with regulatory standards.
Bilingual Texting Supervisor
Kids Help Phone
Montréal, QC
09.2020 - 02.2023
- Train and supervise crisis responders during their shift, and in their conversations with youth and adult texters.
- Contact emergency services for those at imminent risk of suicide, homicide, and/or those experiencing a medical emergency.
- Report cases of abuse to Child Protective Services.
Social Work Intern
Marianopolis College
Montréal, QC
09.2021 - 04.2022
- Conduct intake assessments for students seeking counseling services and make appropriate referrals.
- Write intake reports.
- Offer psychosocial support to students on a short-term (3 sessions) and longer-term basis (10 sessions).
- Open and close clients' files.
- Work in collaboration with other departments (i.e
- Student Accessibility, Student Affairs, etc.) to tailor services to effectively meet each student's individual needs.
- Create psychoeducational material for students on various topics (i.e. sex and gender diversity, healthy versus unhealthy relationships, mental health, and so on) and offer resources accordingly
- Club advisor for student-run initiatives related to the counseling department.
Social Worker
Shield of Athena Family Services
Montréal, QC
09.2020 - 07.2021
- Conduct crisis intervention assessments, helping women escape emergency situations of violence.
- Provide psychosocial support and education to clients in the context of abuse.
- Provide advocacy and accompaniment for women throughout their journey to a violence-free life (judicial processes, housing, welfare, and so on) and make appropriate referrals.
- Collaborate with cultural intermediaries to facilitate effective communication and access to support services for clients facing language barriers, ensuring seamless delivery of care in their native languages.
- Open and close clients' files.
Social Work Stagiaire
Athena's House
Montréal, QC
09.2019 - 04.2020
- Conduct crisis intervention assessments, employing screening methodologies to evaluate and identify potential new clients in urgent need of immediate support and intervention
- Individual consultations with clients who are escaping emergency situations of conjugal, family, and honor-based violence
- Provide advocacy and psychosocial support for clients and their children
- Facilitate support groups to provide information surrounding conjugal violence.
Summer Intern
Shield of Athena Family Services
Montréal, QC
06.2019 - 08.2019
- Conduct individual consultations with clients to provide active listening services and psychosocial support surrounding the cycle of violence.
- Screen possible new clients.
- Assist social workers.
Social Work Stagiaire
CLSC de Benny Farm
Montréal, QC
09.2018 - 04.2019
- Handle renewal of social and health respite services with clients.
- Provide psychosocial support, counseling, and advocacy for clients.
- Help clients navigate through the many resources and find those most suitable for them.
- Write progress notes and statistics for each consultation.
Summer Intern
The Friendship Circle
Montréal, QC
07.2018 - 09.2018
- Community outreach.
- Link the organization to schools and student societies.
- Brainstorm and plan new fundraising activities.
- Find volunteers for Fall programs as well as for the Summer and Winter camps.
Summer Intern
Athena's House
Montréal, QC
06.2017 - 08.2017
- Screen possible new clients who are seeking emergency refuge from situations of violence.
- Open and close clients' files.
- Organize activities with women and children.
- Respond to the needs of children dealing with difficult family circumstances by offering emotional support.
Education
Master of Social Work - Children & Families Stream
McGill University
Montréal, QC12.2022
Bachelor of Social Work -
McGill University
Montréal, QC12.2020
Bachelor of Arts - Economics
Concordia University
Montréal, QC12.2016
Diplome d'Études Collegial (DEC) - Social Sciences - Commerce
Dawson College
Montréal, QC12.2015
Skills
- Crisis intervention
- De-escalation strategies and safety planning
- Suicide risk assessment and suicide prevention strategies
- Client needs assessment
- Trauma-informed care
- Offering compassionate care and support
- Multidisciplinary teamwork and interdepartmental coordination
- Conflict resolution
Accomplishments
- Participated in the Miami Marathon representing Team Friendship Circle; Montreal, January 2017 and January 2018
- Participated in the Youth Philanthropy Initiative; won 1st place, 2012
- Chosen to attend the CAIS Leadership Conference, 2012
Pronouns
she/her/elle
Community Involvement
The Friendship Circle, Montréal, QC; 2011-Present
- Participated in the 2020 Friendship Revolution: an initiative inviting folks with and without disabilities to come together to discover ways of breaking down inclusion barriers
- Accompany the young adults in the daily activities of Summer, Winter, and Spring camp
- Pair up with a buddy while participating in the "Cooking & Karate" program
- Participate in the Walk4Friendship Participated in the Friendship Revolution (2020): an initiative involving folks with and without disabilities aimed at discovering ways of breaking down inclusion barriers
- Member of FCConnect Team: an initiative that aims to create social, recreational, and vocational opportunities for young adults with special needs
Golden Key International Honor Society, McGill Chapter; 2017- 2020
- Held title of VP Communications
- Update students on current events
- Answer to emails and messages from members
- Manage the chapter's Facebook page
- Assist in planning and hosting an international conference (CANCON) as well as other events for the members to network and connect with other students and professionals
Childcare Worker at the Young Parents Program at Head & Hands, Montréal, QC; October 2016 – June 2017
• Prepare and set up the playroom for the children
• Clean and disinfect the toys
• Facilitate activities with the children
• Work with older/younger children and interact one-on-one with them
English Teacher at International Volunteer HQ’s Teaching Program, Ubud, Bali; April 2017
• Create curriculum for the class (8-12 years old)
• Facilitate interactive activities
• Create curriculum for the class (8-12 years old)
• Facilitate interactive activities
Assistant Receptionist at SPCA, Montréal, QC; November 2015 – December 2016
• Help support the receptionists
• Welcome new animals and assist with intakes
• Respond to walk-in customers
• Ensure that the front desk is well stocked with supplies
Certification
- Member of OTSTCFQ since 2020, permit number: GENA20/06/060TS
- Languages: French & English (fluent)
- Nonviolent crisis intervention 2nd Edition, June 2024
- Increasing Awareness on Gender Identity in Healthcare, June 2024
- Consentement, confidentialité et protection des personnes vulnérables, March 2024
- Évaluation psychosociale de la personne majeure dans le contexte des mesures de représentation et des autres mesures de protection, January 2024
- Certified First Aider, First Aid in the Workplace, February 2020
References
References available upon request.
Timeline
Clinical Social Worker
Montreal General Hospital
02.2023 - Current
Social Work Intern
Marianopolis College
09.2021 - 04.2022
Bilingual Texting Supervisor
Kids Help Phone
09.2020 - 02.2023
Social Worker
Shield of Athena Family Services
09.2020 - 07.2021
Social Work Stagiaire
Athena's House
09.2019 - 04.2020
Summer Intern
Shield of Athena Family Services
06.2019 - 08.2019
Social Work Stagiaire
CLSC de Benny Farm
09.2018 - 04.2019
Summer Intern
The Friendship Circle
07.2018 - 09.2018
Summer Intern
Athena's House
06.2017 - 08.2017
- Member of OTSTCFQ since 2020, permit number: GENA20/06/060TS
- Languages: French & English (fluent)
- Nonviolent crisis intervention 2nd Edition, June 2024
- Increasing Awareness on Gender Identity in Healthcare, June 2024
- Consentement, confidentialité et protection des personnes vulnérables, March 2024
- Évaluation psychosociale de la personne majeure dans le contexte des mesures de représentation et des autres mesures de protection, January 2024
- Certified First Aider, First Aid in the Workplace, February 2020
Master of Social Work - Children & Families Stream
McGill University
Bachelor of Social Work -
McGill University
Bachelor of Arts - Economics
Concordia University
Diplome d'Études Collegial (DEC) - Social Sciences - Commerce
Dawson College
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