Alexandra Garcia
Spring Valley
Summary
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Overview
6
6
years of professional experience
Work History
Office Manager
Barker Chiropractic & Wellness Center
Santee
03.2016 - 05.2020
- Managed daily office operations and ensured efficient workflow.
- Coordinated patient scheduling and maintained appointment calendars to optimize office efficiency.
- Managed inventory levels and placed orders for office supplies to ensure uninterrupted operations.
- Processed customer transactions efficiently and accurately at busy retail locations.
- Managed cash register operations, ensuring proper cash handling and balancing.
- Assisted customers with product inquiries and provided exceptional service experiences.
- Maintained cleanliness and organization of the checkout area to enhance customer satisfaction.
- Collaborated with team members to streamline checkout procedures during peak hours.
- Handled returns and exchanges following company policies to ensure customer satisfaction.
- Trained new staff on register operations and customer service standards to enhance team performance and service quality.
- Monitored inventory levels at the register, alerting management of low stock items.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Worked closely with front-end staff to assist customers.
- Learned roles of other departments to provide coverage and keep store operational.
- Balanced daily transactions on a computerized point-of-sale system.
Medical Assistant
Synergy Orthopedics
Chula Vista
09.2014 - 04.2015
- Assisted physicians during patient examinations and medical procedures to ensure quality care.
- Prepared and maintained examination rooms to enhance patient comfort and readiness for visits.
- Managed patient records in electronic health record systems to improve accessibility and accuracy of patient information.
Education
Bonita Vista High
Chula Vista, CaliforniaSkills
- Office management
- Patient scheduling
- Facility management
- Record keeping
- Customer relationship management
- Appointment coordination
- Team collaboration
- Problem solving
- Staff training
- Staff management
- Documentation and control
- Business administration
- Office supply management
- Scheduling
- Data entry
- Office management software
Languages
English
Full Professional
Spanish
Professional
Affiliations
I’m
A single mother of 2 adults we love to camp go to the beach and eat good food
References
References available upon request.
Timeline
Office Manager
Barker Chiropractic & Wellness Center
03.2016 - 05.2020
Medical Assistant
Synergy Orthopedics
09.2014 - 04.2015
Bonita Vista High