Summary
Overview
Work History
Education
Skills
Certification
Languages
volunteering
References
Timeline
Generic

Alexandra Fraser

Dartmouth,NS

Summary

Proficient in customer service with a strong focus on maintaining a clean and sanitized workspace. Demonstrated ability to drive continuous sales through in-depth product knowledge. Committed to creating a positive environment for both coworkers and customers. Seeking a full-time position to leverage skills in a dynamic team setting.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Salesperson

West 49
Dartmouth, Nova Scotia
06.2025 - Current
  • Developed effective sales plans through collaboration with team members.
  • Resolved customer complaints promptly to enhance satisfaction.
  • Built strong relationships with customers by providing personalized service.
  • Maintained accurate records of customer interactions and transactions for reference.
  • Restocked shelves to ensure optimal inventory levels at all times.
  • Processed transactions efficiently using point-of-sale system.
  • Ensured cleanliness of store environment including floors, windows, and displays.

Team Member

Dairy Queen
Halifax, Nova Scotia
03.2023 - 11.2024
  • Participated in training sessions for new employees as needed.
  • Collaborated with team members to enhance productivity and achieve daily goals.
  • Monitored food item expiration dates to ensure freshness.
  • Provided customer service support to maintain satisfaction levels.
  • Resolved customer issues promptly and professionally.
  • Performed opening and closing duties, including display setup and sales floor cleaning.
  • Greeted customers with a friendly demeanor upon store entry.
  • Adhered to safety guidelines while operating machinery and stocking shelves.

Restaurant Hostess

Cora's
Halifax, Nova Scotia
06.2022 - 02.2023
  • Facilitated communication with kitchen staff to address customer feedback and complaints.
  • Ensured compliance with all safety regulations established by restaurant management.
  • Answered incoming calls, greeting customers and providing detailed information on menu items.
  • Assisted servers by refilling beverages and clearing plates efficiently.
  • Managed reservations, waitlists, and special requests for large parties.
  • Performed daily side work tasks, including rolling silverware and folding napkins.
  • Maintained cleanliness standards in dining area, wiping tables and chairs between seatings.
  • Greeted customers and escorted them to tables, enhancing overall dining experience.

Education

High School Diploma -

J.L Ilsley
Halifax, NS
06-2025

Skills

  • Point of sale systems
  • Customer service excellence
  • Team collaboration
  • Effective communication
  • Time management
  • Customer loyalty strategies
  • Sales and product promotion
  • Problem solving

Certification

  • WHMIS
  • CPR first aid level 'c'

Languages

English
Professional

volunteering

  • Hal-con 2025
  • Spryfield Lions Club 2015-2018 (on and off)
  • Truro MADD 2015-2018 (on and off)

References

References available upon request.

Timeline

Salesperson

West 49
06.2025 - Current

Team Member

Dairy Queen
03.2023 - 11.2024

Restaurant Hostess

Cora's
06.2022 - 02.2023

High School Diploma -

J.L Ilsley

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Alexandra Fraser