Alexandra Esquivel
Ventura
Summary
Bilingual in English and Spanish, energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies.
Overview
2
2
years of professional experience
Work History
Sales Associate
Hollister Co
04.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
No Degree - Medical Assistant
Ventura College
Ventura, CAHigh School Diploma -
Ventura High School
Ventura California 06-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Reliable and punctual
- Cash handling
- Store opening and closing
- Merchandise display
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Hollister Co
04.2023 - Current
No Degree - Medical Assistant
Ventura College
High School Diploma -
Ventura High School
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