Alexandra Cuss
Brant
Summary
Dynamic Medical Document Specialist and Administrator with extensive expertise in managing healthcare documentation and optimizing administrative processes to support senior leadership in fast-paced environments. Strong foundation in medical terminology, regulatory compliance, and healthcare systems facilitates effective operations within a healthcare consulting firm. Recognized for exceptional organizational skills and meticulous attention to detail, adept at coordinating complex projects while managing multiple priorities to ensure seamless workflows. Proven ability to communicate clearly with internal and external stakeholders fosters productive interactions among consultants, clients, and key decision-makers.
Overview
8
8
years of professional experience
Work History
Medical Language Specialist
IKS Health
08.2018 - Current
- Transcribe, edit and proofread medical dictation from physicians into accurate, clear and grammatically correct documents, interpret medical terminology and clinical language to create compliant records while adhering to confidentiality standards including HIPAA, keeping an accuracy level of 99% and meeting productivity standards.
Front Desk Coordinator
City Smiles Dental
08.2018 - Current
- Responsible for maintaining patient records, ensuring accuracy and confidentiality, processing payments and insurance claims, scheduling patient appointments, coordinating with all dental staff to ensure smooth patient flow and communication while answering phones, responding to inquiries and following up with patient’s when necessary.
Front Desk Coordinator
STL Diagnostic Imaging
11.2017 - 11.2018
- Preparing and organizing necessary paperwork and forms prior to patient appointments, billing, scheduling and confirming patient health record information, answering phone calls and all inquiries.
Education
Diploma - Medical Office Assistant
Centennial College
Toronto, ON01.2017
Skills
- Strong grammar, spelling and punctuation skills
- Adherence to compliance training for privacy and protection within the healthcare system
- Proficient in managing complex calendars
- Skilled in prioritizing and triaging high volumes of email communication to ensure timely response and task follow-up
- Writing, editing and proofreading
- Ability to manage multiple deadlines and priorities in a fast paced environment
- Strong relationship-building skills
Languages
English
Native or Bilingual
Timeline
Medical Language Specialist
IKS Health
08.2018 - Current
Front Desk Coordinator
City Smiles Dental
08.2018 - Current
Front Desk Coordinator
STL Diagnostic Imaging
11.2017 - 11.2018
Diploma - Medical Office Assistant
Centennial College
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