Summary
Overview
Work History
Skills
Languages
Timeline
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Alexandra Cote Guglielmo

Morin-Heights,QC

Summary

Mature support worker offering several-year background providing vulnerable individuals with care to improve quality of life. Polished in administering developmental screenings and providing mentoring services. Warm and friendly professional committed to orchestrating support for families dealing with various issues such as domestic violence, substance abuse and mental illness.

Overview

12
12
years of professional experience

Work History

Disabled Support Worker

Private-Doug Macklem
Ottawa, Ontario
05.2023 - Current
  • Engaged clients in activities aimed at promoting physical and mental stimulation.
  • Facilitated community integration and socialization through arranging and accompanying clients on outings.
  • Assisted clients with daily living activities such as bathing, dressing, and grooming.
  • Supported clients' social, physical and emotional needs to help integrate into local community.
  • Provided emotional and practical support to vulnerable adults.
  • Drove and accompanied clients to appointments, shopping and special events for safety and companionship.

Elderly Caregiver

private
Morin-Heights, Quebec
01.2023 - Current
  • Monitored health and well-being of clients and reported significant health changes.
  • Conducted light housekeeping duties including laundry, cleaning and meal preparation for clients.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Provided emotional support during end-of-life transitions.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.

Director Clientele Services

first one corporation
Laval, Quebec
03.2013 - 05.2023
  • Responded to incoming emails and phone calls promptly while maintaining high standards of customer service.
  • Adhered strictly to privacy laws when handling sensitive personal data from clients.
  • Maintained accurate records of all customer interactions for future reference.
  • Suggested improvements for processes or procedures based on feedback received from customers.

Skills

  • Disability care
  • Spreadsheet development
  • Mental health assistance
  • Daily living support
  • Housekeeping and laundry
  • Transcription and dictation

Languages

French
Native/ Bilingual
English
Professional

Timeline

Disabled Support Worker

Private-Doug Macklem
05.2023 - Current

Elderly Caregiver

private
01.2023 - Current

Director Clientele Services

first one corporation
03.2013 - 05.2023

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Alexandra Cote Guglielmo