Alexandra Cain
Menifee
Summary
Compassionate and dedicated professional seeking an opportunity to leverage strong communication skills and contribute innovative perspectives to implement internal and external communication strategies to benefit animals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Room Nurse/ Client Service Representative
Menifee Animal Hospital
05.2024 - Current
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Followed proper procedure for installation and removal of catheters
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Administered vaccinations to variety of animal species.
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Educated pet owners on preventive healthcare measures, enhancing overall pet wellness within the practice''s clientele base.
- Improved patient care by providing compassionate nursing support and assistance during examinations, surgeries, and treatments.
Room Nurse/ Client Service Representative
Murrieta Oaks Veterinary Hospital
01.2022 - 04.2024
- Communicated with patient families and healthcare professionals to build treatment plans for animals.
- Teamed up with management to develop and initiate contemporary training methods for staff.
- Problem solved conflicts regarding client concerns while maintaining records for a wide variety of patient charts.
- Promoted brands via social media, boosting lasting clientele relationships.
- Collaborated with fellow nurses to foster synergy and accomplish shared objectives, magnifying company morale.
Animal Care Specialist
Animal Friends Of The Valleys
07.2021 - 01.2022
- Implemented enrichment programs for improved behavioral health in dogs.
- Managed daily feeding schedules, adjusting diet plans as needed based on individual nutritional requirements and health concerns.
- Managed volunteer staff to ensure task compliance by conducting quality control checks.
- Engaged with clients to understand their preferences and requirements, facilitating tailored matches between pets and their lifestyles.
- Instructed clients and volunteers on best practices in animal welfare and care.
- Ensured proper documentation of adoption dispositions, verifying intended fulfillment.
- Joined forces with cross-functional teams, such as volunteers and social media team, to achieve optimal results through common objectives
Education
Bachelor of Arts - Relational And Organizational Communication
Cal State San Bernardino
San Bernardino, CA05.2025
Associate of Arts - Communication Studies
Mt. San Jacinto Community College
San Jacinto, CA05.2022
Associate of Science - Math And Science
Riverside City College
Riverside, CA07.2021
Associate of Arts - Social And Behavioral Studies
Riverside City College
Riverside07.2021
Skills
- Leadership
- Communication
- Problem Solving
- Customer Service
- Emotional Intelligence
- Time Management
- Technical Documentation
- Social Media
Accomplishments
- Awarded "Dedicated Team Member" CY 2022 - Murrieta Oaks Veterinary Hospital
- Awarded "Pillar Among Peers" x2 CY 2017 & 2018 - Yucaipa High school
- Drum Major CY 2017 - 2019
- CSF Honors Student
Certification
- Animal Behavior Institute- Vet Assistant Certification
Timeline
Room Nurse/ Client Service Representative
Menifee Animal Hospital
05.2024 - Current
Room Nurse/ Client Service Representative
Murrieta Oaks Veterinary Hospital
01.2022 - 04.2024
Animal Care Specialist
Animal Friends Of The Valleys
07.2021 - 01.2022
Bachelor of Arts - Relational And Organizational Communication
Cal State San Bernardino
Associate of Arts - Communication Studies
Mt. San Jacinto Community College
Associate of Science - Math And Science
Riverside City College
Associate of Arts - Social And Behavioral Studies
Riverside City College
- Animal Behavior Institute- Vet Assistant Certification
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