Alexandra Caceres
Valencia
Summary
Highly motivated and results-oriented professional with a proven track record of success in sales. I excel in team leadership, client relations, negotiating and closing, problem-solving, adaptability, and team collaboration. Known for my strong analytical skills, strategic mindset, and ability to adapt quickly to new challenges, I consistently deliver impactful results and exceed expectations. Committed to continuous learning and professional development, I thrive in dynamic environments where I can contribute my expertise to drive business growth and achieve organizational objectives.
Overview
4
4
years of professional experience
Work History
Guest Service Associate
Wax Center Partners
07.2023 - Current
- Enhanced guest satisfaction by addressing inquiries and resolving issues promptly.
- Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
- Assisted guests with booking reservations, resulting in higher occupancy rates.
- Provided personalized recommendations for local attractions, enhancing guests'' overall experience.
- Managed front desk operations, ensuring a smooth and pleasant guest experience.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
Sales Representative Team Leader
CO Boutique
06.2020 - 07.2022
- Fostered vital customer relationships to generate $4,000 in sales.
- Developed and delivered engaging sales presentations to convey product benefits.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
- Organized sales paperwork, presented proposals and finalized contracts.
- Expanded customer base and boosted profit within product line.
- Implemented brand marketing and sales campaigns.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Increased sales by offering advice on purchases and promoting additional products.
Child Development Worker
Saugus Union School District
01.2022 - 05.2022
- Developed level-appropriate lessons and activities to support skill-building needs.
- Constructed age-appropriate goals and outcomes to assist children with special needs and developmental delays.
- Assessed exposure to substance abuse, violence and other risk factors.
- Built and maintained strong parent and student relationships.
- Prepared children for success in classroom settings through encouragement and exploration of learning activities.
Education
MBA - Business Administration And Management
University of Southern California
Los Angeles, CA06.2026
Skills
- Consultative Sales Strategies
- Customer Interaction
- Closing Sales
- Cash Register Operations
- Reading Comprehension
- Organization Strategies
- Maintaining Customer Database
- Product Management and Pricing
- Customer Support
- Providing Feedback
- Sales Representation
- Client Satisfaction
Timeline
Guest Service Associate
Wax Center Partners
07.2023 - Current
Child Development Worker
Saugus Union School District
01.2022 - 05.2022
Sales Representative Team Leader
CO Boutique
06.2020 - 07.2022
MBA - Business Administration And Management
University of Southern California
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