Alexandra Blackie
Kirkland,QC
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Barista
Victor Rose
08.2023 - Current
- Prepared and served a variety of coffee beverages, ensuring quality standards were met.
- Maintained cleanliness and organization of workspace, supporting efficient operations.
- Assisted customers with menu selections, providing exceptional service and product knowledge.
- Operated espresso machines and other equipment, learning proper usage and maintenance techniques.
- Collaborated with team members to streamline workflow during peak hours, enhancing customer satisfaction.
Staff Writer
The Concordian
09.2022 - Current
- Developed engaging content for online publications, enhancing reader engagement and retention.
- Researched industry trends to produce timely articles aligned with audience interests.
- Collaborated with editors to refine article concepts and ensure adherence to style guidelines.
- Conducted interviews with subject matter experts, enriching content depth and credibility.
Waitress
Saint-Raphael Golf Course
04.2023 - 09.2023
- Provided exceptional customer service, ensuring satisfaction and fostering repeat business.
- Managed multiple tables simultaneously while maintaining attention to detail and service quality.
- Addressed customer inquiries and resolved issues promptly, enhancing overall dining experience.
- Collaborated with kitchen staff to ensure timely food delivery and adherence to presentation standards.
Intern Acquisitions Editor
AOS Publishing
04.2023 - 08.2023
- Assisted in project coordination, ensuring timely completion of deliverables.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Analyzed problems and worked with teams to develop solutions.
- Contributed to positive work environment by actively participating in team-building activities.
Customer Service Representative
Indigo Books & Music
11.2020 - 05.2022
- Resolved customer inquiries through various communication channels, ensuring timely and effective support.
- Developed comprehensive knowledge of products and services to provide tailored solutions for customers.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Bachelor of Arts - English Literature
Concordia University
Montreal05-2026
Diploma - Publishing
Toronto Metropolitan University
Toronto05-2026
DEC - Arts, Literature, And Communication
John Abbott College
Sainte-Anne-de-Bellevue09-2021
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Adaptive and creative
Languages
English
Native or Bilingual
French
Professional Working
Published Articles
- https://thelinknewspaper.ca/article/review-dimitri-nasrallah-blurs-biography-in-hotline
- https://theconcordian.com/2022/10/concert-review-the-killers-at-the-bell-centre/
- https://theconcordian.com/2022/12/erin-marcellina-drops-powerful-new-ep/
- https://theconcordian.com/2023/02/quickspins-this-is-why-paramore/
- https://theconcordian.com/2022/10/concert-review-cigarettes-after-sex-at-mtelus/
- https://theconcordian.com/2023/02/erin-marcellina-and-hanks-dream-at-quai-des-brumes/
- https://theconcordian.com/2024/04/dive-into-summer-with-these-five-easy-reads/
- https://theconcordian.com/2024/10/your-course-outlines-hidden-treasures/
- https://theconcordian.com/2023/03/remembering-bobby-caldwell/
- https://thelinknewspaper.ca/article/lisa-laflamme-interviews-angela-orosz-at-montreal-holocaust-museum
Accomplishments
Book Club President | 4 Years
Organized and led weekly meetings, curated reading selections, and facilitated discussions. Managed communications, promoted events, and fostered an inclusive community, strengthening leadership and organizational skills.
Timeline
Barista
Victor Rose
08.2023 - Current
Waitress
Saint-Raphael Golf Course
04.2023 - 09.2023
Intern Acquisitions Editor
AOS Publishing
04.2023 - 08.2023
Staff Writer
The Concordian
09.2022 - Current
Customer Service Representative
Indigo Books & Music
11.2020 - 05.2022
Bachelor of Arts - English Literature
Concordia University
Diploma - Publishing
Toronto Metropolitan University
DEC - Arts, Literature, And Communication
John Abbott College
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