Alexandra Abiola Peters
Ontario,ON
Summary
Results-oriented Certified Scrum Master / Project Manager and Business Analyst with over 8 years of experience in Agile delivery across healthcare, telecom, and AI sectors. Expertise includes coaching teams, removing impediments, and fostering continuous improvement within Agile and SAFe frameworks. Demonstrates strong stakeholder management, risk mitigation, and cross-functional collaboration to align project outcomes with business objectives and ensure timely delivery.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Scrum Master/Project Manager
Asenion
, Canada
11.2023 - Current
- Led Agile/Scrum teams as a Scrum Master, fostering an environment of collaboration and accountability.
- Facilitated ceremonies, removed impediments, and drove continuous improvement initiatives within teams.
- Collaborated with Agile squads and product owners to align project goals with business objectives.
- Monitored project implementation metrics via traceability matrices and change control boards, improving regulatory risk mitigation by 30% through enforced documentation, audit trails, and compliance framework execution.
- Strong leadership, communication, and stakeholder-management skills.
- Optimized Dynamics 365 ERP functionalities by scripting bespoke automation for vendor billing, reducing processing lag time by 25% and enhancing financial reconciliation across distributed service departments globally.
- Engineered data migration pipelines across cloud-native platforms using automated schema validation, reducing data errors by 40% while maintaining 99.9% uptime throughout phased deployment across three business units.
- Exposure to cloud, data, application development, or digital transformationion
Project Manager / Business Analyst (Intern)
Fairly AI
10.2024 - 12.2024
- Structured Agile delivery workflows across three squads using velocity charts and retrospective feedback, achieving 100% milestone completion and improving backlog prioritization through ongoing team communication.
- Built compliance-aligned AI deployment playbooks by assessing regulatory requirements and audit logs, boosting enterprise AI system alignment and reducing manual validation tasks by 40% across high-risk product zones.
- Created program roadmaps with sprint increments and story point estimation for predictive analytics modules, enabling a 30% decrease in service delivery delays and aligning team throughput with executive expectations.
- Devised stakeholder communication loops with Kanban boards, issue tracking systems, and live status dashboards, enhancing reporting accuracy and reducing cross-functional blockers by 35% during iterative releases.
Business Analyst
NHS
10.2019 - 05.2023
- Mapped cross-departmental requirements for integrated reporting systems, improving inter-hospital data exchange reliability and reducing information lag time by 35% using SQL scripts and relational schema models.
- Analyzed operational inefficiencies using Excel dashboards and Gantt charts, optimizing patient routing across facilities and reducing service bottlenecks by 40% through capacity planning and stakeholder consultations.
- Mapped cross-departmental requirements for integrated reporting systems, enhancing inter-hospital data exchange reliability and decreasing information lag time by 35% through SQL scripts and relational schema models.
- Enhanced stakeholder engagement through governance boards and escalation matrices, minimizing project handover delays by 25% and strengthening cross-functional accountability with formalized change control.
Junior Business Analyst
Elev8 Marketing
05.2018 - 10.2019
- Transformed marketing operations through analytics integration in campaign dashboards, raising quarterly conversion rates by 12% and facilitating real-time budget adjustments via performance tracking.
- Collaborated with QA teams to develop automated test cases and analytics reports, decreasing software defect rates by 20% while ensuring alignment of release cycles with business SLAs.
- Elevated algorithm accuracy by 90% in product demand forecasting by integrating time-series models into the purchasing system, reducing overstock costs by 18% and stabilizing vendor procurement cycles quarterly.
- Built stakeholder-facing KPIs using Power BI dashboards and relational datasets, improving client account transparency and enabling a 25% increase in data-informed upsell opportunities across three market verticals.
Entry-Level Business Analyst
LongerLife Health Care
01.2014 - 03.2018
- Conducted comprehensive system workflow analysis using BPMN diagrams and RACI matrices, reducing overall patient intake delays by 15% and standardizing operational documentation across three clinical care centers.
- Translated clinic and doctor requirements into interface wireframes for patient portals, decreasing user training time by 35% and increasing platform and patient satisfaction scores through accessibility audits, feedback loops.
- Developed optimization models using macros and forecast trend lines with visualization tools, reducing supplier expenditure by 16% while maintaining uninterrupted medical resource availability in remote health centres.
- Translated clinic and doctor requirements into interface wireframes for patient portals, decreasing user training time by 35% and enhancing patient satisfaction scores through accessibility audits and feedback loops.
Education
Postgraduate Diploma - Business Management
Canadian Business College
Ontario, CanadaPostgraduate Diploma - Business Analysis & Project Management
Canadian College of Business Science and Technology
Ontario, CanadaBachelor of Science - Mass Communication
University of Lagos
Lagos, NigeriaSkills
- Agile project management
- Scrum practices
- Agile tooling
- Stakeholder engagement
- Risk Management
- SDLC compliance
- Process optimization
Personal Information
Title: SCRUM MASTER – Agile Delivery, Team Facilitation & Conflict Resolution
Certification
- Certified Scrum Master (CSM) – Scrum Alliance
- Certified Safe 5.0 Scrum Master (SSM) – Scaled Agile Inc.
- Project Management Professional – PMI, Professional Scrum Master (PSM)
- Microsoft 365 Fundamentals (MS-900), Microsoft Administration
- MB-910: Dynamics 365 Fundamentals (CRM), MB-920: Dynamics 365 Fundamentals (ERP)
- CompTIA A+ Certification (220-1002), CompTIA A Certification (220-1001)
Timeline
Project Manager / Business Analyst (Intern)
Fairly AI
10.2024 - 12.2024
Scrum Master/Project Manager
Asenion
11.2023 - Current
Business Analyst
NHS
10.2019 - 05.2023
Junior Business Analyst
Elev8 Marketing
05.2018 - 10.2019
Entry-Level Business Analyst
LongerLife Health Care
01.2014 - 03.2018
Postgraduate Diploma - Business Management
Canadian Business College
Postgraduate Diploma - Business Analysis & Project Management
Canadian College of Business Science and Technology
Bachelor of Science - Mass Communication
University of Lagos