Alexander Ponce Francis
Stockton,CA
Summary
Dynamic and customer-focused professional with extensive experience at Food 4 Less Supermarket. Proven expertise in cash handling and inventory management, complemented by strong verbal communication skills. Recognized for enhancing customer satisfaction and training new staff, contributing to a collaborative team environment and operational efficiency. Bilingual, ensuring effective service to diverse clientele.
Developed skills in customer service and inventory management within fast-paced retail environment. Focused on ensuring product quality and availability while maintaining well-organized display area. Looking to transition into new field where strong organizational and customer interaction skills are valued.
Overview
3
3
years of professional experience
Work History
Dairy Clerk
Food 4 Less Supermarket
08.2025 - Current
- Stocked dairy shelves to maintain product availability and freshness.
- Assisted customers in locating dairy products, enhancing shopping experience.
- Monitored inventory levels, reporting shortages to management for timely restocking.
- Ensured compliance with health and safety standards in dairy department operations.
- Organized promotional displays to highlight seasonal dairy items effectively.
- Collaborated with team members to streamline daily tasks and improve efficiency.
- Trained new staff on dairy department procedures and customer service practices.
- Trained new dairy clerks on rotation systems, product management and customer service.
- Restocked cases with new merchandise and removed expired items for proper disposal.
- Identified unsafe conditions and notified store management for correction.
- Reported product ordering and shipping discrepancies to department manager.
Gas Station Attendant
Food 4 Less Supermarket
Stockton, CA
09.2023 - 08.2025
- Operated fuel pumps and monitored transactions to ensure accurate sales processing
- Maintained cleanliness of fuel station area, ensuring a welcoming environment for customers
- Assisted customers with inquiries, providing information on products and services offered
- Conducted routine safety checks on equipment to comply with health regulations
- Managed inventory levels of fuel and convenience store items, restocking as needed
- Resolved customer complaints effectively, contributing to improved satisfaction ratings
- Trained new staff on standard operating procedures and safety protocols
- Maintained a clean and orderly work station.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Assisted with inventory management, helping to keep stock levels consistent and up to date.
Combo Clerk
Food 4 Less Supermarket
09.2022 - 08.2025
- Assisted in maintaining inventory accuracy through regular stock checks and adjustments.
- Supported customer service initiatives by handling inquiries and processing transactions efficiently.
- Learned operational procedures for safe handling of products and equipment.
- Collaborated with team members to ensure timely fulfillment of orders and delivery schedules.
- Maintained cleanliness and organization of work areas to enhance safety and efficiency.
- Engaged in training sessions to develop skills in point-of-sale systems and customer interaction techniques.
- Attended to customer needs, questions, and complaints.
- Worked cash register and processed credit card, check and cash transactions.
- Assisted customers with locating store products and searched product availability online.
Education
Some College (No Degree) - Automotive Engineering
Ohlone College
Fremont, CASkills
- Data entry
- Verbal and written communication
- Teamwork orientation
- Customer service and assistance
- Computer literacy
- Cash handling expertise
- bilingual
- Shipping and receiving
- Warehouse organization
- Material handling
Languages
Spanish
Native or Bilingual
Timeline
Dairy Clerk
Food 4 Less Supermarket
08.2025 - Current
Gas Station Attendant
Food 4 Less Supermarket
09.2023 - 08.2025
Combo Clerk
Food 4 Less Supermarket
09.2022 - 08.2025
Some College (No Degree) - Automotive Engineering
Ohlone College