Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexander Zavala

Long Beach

Summary

Dynamic and innovative professional with a proven track record at Trader Joe's, excelling in customer service and product knowledge. Skilled in point-of-sale transactions and inventory restocking, I bring a blend of creativity, teamwork, and attention to detail. Demonstrated ability to enhance customer satisfaction and streamline operations, contributing to increased efficiency and positive work environments. Additional skills in fast paced environments from experience in live performance, studio recording, and on-set film production.



Overview

6
6
years of professional experience
1
1
Certification

Work History

Crew Member

Trader Joe's
08.2021 - 08.2024
  • Trained new team members on procedures, customer service, and sales techniques.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Worked well with teammates and accepted coaching from management team.
  • Stocked shelves to organize aisles in assigned department.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Became familiar with products to answer questions and make suggestions.

Barista

Starbucks
04.2021 - 08.2021
  • Controlled line and crowd with quick, efficient service.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Maintained regular and consistent attendance and punctuality.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Service Champion

Taco Bell
06.2018 - 04.2021
  • Kept accurate register and dropped excess cash into safe at regular intervals.
  • Input food and drink orders into system, documented special requests and processed payments.
  • Greeted customers, answered questions and took orders.
  • Maintained counter areas in neat and clean fashion.
  • Prepared customer orders in the kitchen under proper company guidelines.

Education

Bachelor of Arts - Cinematic Arts

California State University, Long Beach
Long Beach, CA
05-2026

Associate of Science - Film, Television And Electronic Media

Cuesta College
San Luis Obispo, CA
05-2022

High School Diploma -

Atascadero High School
Atascadero
06-2020

Skills

  • Creativity and innovation
  • Point-of-sale transactions
  • Inventory restocking
  • Teamwork and collaboration
  • Integrity and honesty
  • Product knowledge
  • Verbal and written communication
  • Live Performance Experience
  • Food Preparation
  • Attention to detail
  • Customer service

Certification

  • Food Handler Certification - State or Local Health Departments.

Timeline

Crew Member

Trader Joe's
08.2021 - 08.2024

Barista

Starbucks
04.2021 - 08.2021

Service Champion

Taco Bell
06.2018 - 04.2021

Bachelor of Arts - Cinematic Arts

California State University, Long Beach

Associate of Science - Film, Television And Electronic Media

Cuesta College

High School Diploma -

Atascadero High School

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Alexander Zavala