Alexander Wannous
Edmonton,AB
Summary
Hardworking Individual with proven relationship-building and time management skills in fast-paced environments. Successful at handling high pressure with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
Work History
Bartender/Manager
JOEY Mayfield
04.2023 - Current
- Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
- Provided exceptional customer service, anticipating guests'' needs and exceeding their expectations consistently.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Enhanced customer satisfaction by efficiently managing staff and promptly addressing guest concerns.
- Increased overall revenue with creative drink promotions and themed events.
- Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
Ski Instructor(Seasonal Job)
Rabbit Hill Snow Resort
02.2023 - 02.2024
- Worked hard to instruct well in order to keep bringing customers back
- Led instructional classes to protect recreational users from dangerous situations.
- Educated athletes in rules, strategies, sportsmanship and performance principles.
- Adjusted coaching techniques to meet athlete needs and address strengths and weaknesses.
- Educated students on proper skiing etiquette to foster a respectful atmosphere among all slope users.
- Provided exceptional customer service both on the mountain and during pre-lesson consultations or follow-up conversations.
Labour Worker
3 Degree Building Maintenance
03.2022 - 09.2022
- Sales Experience
- Gained independent working skills and guided and mentored less experienced team members.
- Performed demanding physical work over extended periods and modelled a positive attitude.
- Understood how to safely operate and maintain job site equipment for maximum productivity.
- Created postholes with the appropriate equipment, including spades, posthole diggers, and backfilled holes with dirt or concrete to secure fencing.
- Operated and maintained basic landscaping equipment and vehicles.
Education
Bachelor of Commerce - Supply Chain - Finance - Property Management
MacEwan University
Edmonton, AB04.2026
Skills
- Fast Learner
- Sales
- Self-Motivated
- Problem-Solving
- Excellent Communication skills
- Sense of Urgency
- Team Oriented
- Forward-thinking
- Always looking for an opportunity to be productive and help in any way I can
- A natural leader with strong interpersonal skills
- Attention to Detail
Volunteer Experience
- Led a high school fundraiser that raised over $5,000 to provide senior housing resources, organizing a team of 15 students and coordinating community outreach efforts.
- Volunteered at a local animal shelter, assisting with daily care for over 30 animals, coordinating adoption events, and supporting shelter operations by training new volunteers.
- Volunteered at the Edmonton Food Bank, assisting with sorting and distributing food donations to support over 250 families weekly, while helping to organize community food drives and raising awareness about local food insecurity.
Timeline
Bartender/Manager
JOEY Mayfield
04.2023 - Current
Ski Instructor(Seasonal Job)
Rabbit Hill Snow Resort
02.2023 - 02.2024
Labour Worker
3 Degree Building Maintenance
03.2022 - 09.2022
Bachelor of Commerce - Supply Chain - Finance - Property Management
MacEwan University
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