Alexander Vergara
Fresno
Summary
A hard working and passionate employee ready to give 100%. Alex started working at a young age, gaining a sense of maturity and responsibility early on. He became a shift lead at Burger King shortly after relocating to Fresno CA, earning himself a sense of leadership as well. Since then he has acquired years of customer service experience and would like to find a role that he can put all the skills he’s learned over the years to good use.
Overview
7
7
years of professional experience
2020
2020
years of post-secondary education
Work History
Team Member
Mcdonald's
Cabazon
11.2018 - 11.2019
- Delivered exceptional customer service by accurately processing orders and efficiently handling transactions.
- Collaborated with team members to optimize workflow and enhance the overall service speed.
- Maintained a clean and organized work area throughout shift.
- Looked for ways to go above and beyond job requirements.
- Operated cash registers to process payments from customers.
Crew Member/ Shift Lead
Burger King
Fresno
03.2020 - 06.2022
- Delivered exceptional customer service by efficiently managing orders and ensuring prompt food preparation during peak hours.
- Trained and mentored new crew members on operational procedures, enhancing team performance and service quality.
- Implemented effective cleaning and maintenance procedures, contributing to a hygienic and welcoming dining atmosphere.
- Coordinated team efforts during busy shifts, optimizing workflow and minimizing service times for improved customer satisfaction.
- Promoted adherence to food safety standards and operational guidelines, ensuring compliance and maintaining a safe workplace.
- Resolved customer complaints in a professional manner.
Sales Associate
Blue Shell Gaming and Collectibles
Fresno
08.2023 - 02.2025
- Maintained accurate inventory records and organized merchandise displays to optimize product visibility and accessibility.
- Assisted customers with product inquiries and recommendations, enhancing their overall shopping experience and satisfaction.
- Experience assisting customers in store, online, and over the phone
- Use of Google Docs and operating a POS system on a daily basis
- Creating social media posts
- Working in a Buy, Sell, Trade environment
- Maintained cleanliness of store environment including floors, windows, displays.
- Collaborated with team members to streamline restocking procedures, improving operational efficiency and reducing downtime.
Seasonal Worker
Five Below
Fresno
11.2025 - 01.2026
- Assisted customers in locating merchandise, providing product information to improve their shopping experience.
- Collaborated with team members to ensure store cleanliness and organization, contributing to a welcoming environment.
- Operated cash registers efficiently, processing transactions accurately and ensuring a smooth checkout experience.
- Greeted customers entering the store and answered inquiries.
- Restocked merchandise efficiently during overnight shifts, ensuring shelves were fully stocked and organized for customer accessibility.
Education
Moreno Valley High School
Moreno Valley, CASkills
- Great with computers
- Team Leadership
- Used to fast paced environment
- Excellent communication skills
- Updating and Maintaining inventory records
- Adaptable Learner
- Time Management Skills
- Multitasking
- Staying calm in stressful situations
- Stocking procedures
- Order processing
- Complaint resolution
- Training and mentoring
- Food safety compliance
- Strong work ethic
- Quick learner
- POS systems
- Team collaboration
Languages
English
Timeline
Seasonal Worker
Five Below
11.2025 - 01.2026
Sales Associate
Blue Shell Gaming and Collectibles
08.2023 - 02.2025
Crew Member/ Shift Lead
Burger King
03.2020 - 06.2022
Team Member
Mcdonald's
11.2018 - 11.2019
Moreno Valley High School