Alexander Ventouras

• Managed a large portfolio of accounts totalling $35million in annual business from small groups (Sequoia Restaurants) to midsize chains (Barcelos Flame Chicken/ DONNELLY Public Houses) & Meal Prep companies such as HelloFresh/7-Eleven Food Centre's
• The role develops and serves regional accounts across Western Canada
• Responsibilities included but not limited to growing & maintaining relationships in a customer facing role met with key contacts at all head offices
• Seeking new opportunities while working closely with vendor community
• Preparing business reviews, providing guidance to a team of indirect report staff, contact negotiations/compliance, sales growth & profitability
• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
• Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
• Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.

• Worked closely with Food and beverage directors, Executive Chefs, and hotel procurement teams
• Successfully added over $1.5 million dollars of new business in produce category, alone
• Notable customers included: Accor Fairmont Hotels, Marriott Hotels, Westin, Delta and Parq, HMS Host

• Grew territory from $1million to $4 million dollars
• Won several internal sales contests
• Notable customers included: Grouse Mountain, Pinnacle @ the Pier Hotel and several independent restaurants/meal prep

• Company Overview: Fusion/casual fine dining
• Full-service restaurant
• Held many positions within this business
• Chef, HR, Trainer, Marketing, procurement, etc.
• Staff of 25 employees
• Fusion/casual fine dining

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