Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alexander Valdez-Rodriguez

Riverside

Summary

Results-driven professional with strong skills in customer complaint resolution and performance monitoring. Experienced in overseeing nightly closing procedures and ensuring safety compliance, ready to contribute to a positive operational environment.

Overview

11
11
years of professional experience

Work History

Shift Leader

Food Lab
Riverbank
03.2025 - Current

Trained new staff on daily tasks and safety protocols in a fast-paced environment.

  • Resolved customer complaints promptly to maintain a positive dining experience.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Did supervisory nightly closing tasks for the entire Food Lab building.
  • Conducted regular staff meetings to discuss operational updates and team goals.
  • Assisted general manager with operations game plan and company initiatives implementation.

Dock Worker

Fed Ex Ground
San Bernardino
07.2015 - 10.2022
  • Loaded and unloaded packages from delivery trucks efficiently.
  • Maintained accurate records of all incoming and outgoing shipments.
  • Organized warehouse inventory in an efficient manner.
  • Updated and maintained databases with current information.
  • Reported any damages or discrepancies found during inspection of goods to supervisor immediately.
  • Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.

Education

High School Diploma -

Moreno Valley High School
Moreno Valley, CA
08-2002

Skills

  • Training staff
  • Safety protocols
  • Customer complaint resolution
  • Performance monitoring
  • Nightly closing procedures
  • Inventory management

Languages

Spanish
Professional
sign language
Professional

Timeline

Shift Leader

Food Lab
03.2025 - Current

Dock Worker

Fed Ex Ground
07.2015 - 10.2022

High School Diploma -

Moreno Valley High School
Alexander Valdez-Rodriguez