Alexander Trimble
Toronto,ON
Summary
Enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints, and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
DASHA
05.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables or parties of 20+ without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server/Bartender
Momofuku
11.2021 - 12.2022
- Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods (4-5 servers working 350+ covers in dinner services) without sacrificing attention to detail or guest rapport.
- Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
- Followed strict recipes and drink measurements to minimize product used.
Server/Bartender
Sambucas
05.2021 - 11.2021
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Skills
- Exceptional customer service
- Menu Memorization
- High-volume dining
- Sales expertise
- Food safety understanding
- Suggestive Selling
Certification
SmartServe e160809343672
Timeline
Server
DASHA
05.2023 - Current
Server/Bartender
Momofuku
11.2021 - 12.2022
Server/Bartender
Sambucas
05.2021 - 11.2021
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