ALEXANDER T. PAGALAN
Fernie,BC
Summary
Experienced long-distance elf truck driver with six years of expertise in transporting fresh produce to over ten local stores. A reliable and skilled driver well-versed in goods transportation, adept in safe driving practices and traffic regulations. Proficient in vehicle maintenance and minor repairs. Additionally, skilled in business management, particularly in customer relations-a sole strategist in handling customer interactions.
Professional with deep expertise in maintaining cleanliness and order in hospitality environments. Ensures high standards in all tasks, emphasizing teamwork and adaptability to meet changing needs. Skilled in time management, attention to detail, and customer service. Known for reliability and strong commitment to achieving results.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Housekeeping Room Attendant
Klause
05.2024 - Current
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
PROPRIETOR
ALEXANDER VARIETY STORE
01.2023 - 04.2024
- Oversee day-to-day operation
- Design strategy and set goals for growth
- Maintain budgets and optimize expenses
- Supply goods to our clients
- Ensure employees work productively and develop professionally
- Make sure our customers are satisfied with our service
- Restock shelves and may also serve as a cashier
- Improved company reputation by consistently delivering top-quality goods/services while maintaining excellent customer support.
- Boosted sales through effective merchandising strategies and attractive store displays.
- Increased customer satisfaction by providing personalized service and addressing clients'' needs.
PROPRIETOR
FRUITS AND VEGETABLES STALL
01.2018 - 12.2022
- Supply goods to clients
- Takes orders and checks inventory to ensure products are in stock
- Organize storage facilities
- Maintain store cleanliness
- Check the quality of fruits and vegetables
- Provide customer follow-up services
- Carry out product preparation
- Issue sales invoices
Preparing for New Job
11.2017 - 12.2017
Delivery Boy
SERMIL SMG PANCITERIA AND CARINDERIA
03.2012 - 11.2017
- Planning daily travel routes based on locations and time frames
- Carefully loading and unloading all packages
- Accepting and recording payment for delivered packages
- Answering customers' questions and responding to complaints in a professional manner
- Investigating any discrepancies with the delivered packages
- Obtaining customers' signatures on delivery papers upon completion of each delivery
- Cleaning, washing, refueling, and maintaining the company vehicle
- Promptly reporting any road accidents and traffic violations to the company
- Distributing various packages to specified locations within a given time frame
Education
National Certificate II - Motorcycle/Small Engine Servicing
Isabela School of Arts and Trades
10.2014
Secondary Education -
Southwestern Agusan Colleges
Bayugan, Agusan Del Sur03.1998
Skills
- Driving (with Professional License)
- Motorcycle / small engine servicing
- Excellent communication skills
- Trading and marketing of goods
- Chemical safety knowledge
- Issue troubleshooting
- Housekeeping
- Multitasking and prioritizing
- Guest service and support
- Teamwork and collaboration
- Equipment maintenance
- Time management
- Problem-solving
- Staff training
- Quality control guidelines
Accomplishments
- Cleaned an average of 8 rooms per day.
- Documented and resolved the small problem which led to accomplish.
- Resolved product issue through consumer testing.
Certification
I hereby certify that the above information are true and correct to the best of my knowledge and belief.
Languages
English
tagalog
Timeline
Housekeeping Room Attendant
Klause
05.2024 - Current
PROPRIETOR
ALEXANDER VARIETY STORE
01.2023 - 04.2024
PROPRIETOR
FRUITS AND VEGETABLES STALL
01.2018 - 12.2022
Preparing for New Job
11.2017 - 12.2017
Delivery Boy
SERMIL SMG PANCITERIA AND CARINDERIA
03.2012 - 11.2017
Secondary Education -
Southwestern Agusan Colleges
National Certificate II - Motorcycle/Small Engine Servicing
Isabela School of Arts and Trades
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