Alexander Solarez

Team Lead - Food

California Great America

Santa Clara

03.2024 - 11.2024

In charge and oversaw the entire kitchen
Maintained positive working relationship with fellow staff and management.
Monitored team workload to prevent burnout and ensure equitable task distribution.
Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Maintained daily inventory to facilitate successful material distribution.
Monitored team performance against targets, taking corrective action where necessary.
Implemented strategic plans to enhance team performance and productivity.
Oversaw training and development programs to enhance team skills and knowledge.
Collaborated with other departments to develop effective solutions that meet customer needs.
Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
Assigned tasks to team members as per area of expertise.
Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
Maintained accurate records of employee attendance and task completion times.
Provided support to junior staff during peak periods of workloads.
Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
Managed conflict resolution within the team to maintain a positive work environment.
Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Held regular one-on-one coaching sessions with staff members to encourage personal development.
Offered training and support to keep team members motivated and working toward objectives.
Established clear team goals aligned with company objectives, tracking progress regularly.
Maintained updated knowledge through continuing education and advanced training.
Completed day-to-day duties accurately and efficiently.