Alexander Scovell
Courtice
Summary
Proactive CCC P/T Maintenance professional with a strong work ethic and proven expertise in customer service and problem-solving. Enhanced customer satisfaction by efficiently resolving inquiries and complaints, and boosted team productivity through effective workspace management. Bringing exceptional time management and complaint handling skills to advance career opportunities.
Offering strong interpersonal skills and genuine interest in helping others within customer service environments. Brings ability to quickly learn systems and procedures, coupled with talent for clear communication and efficient problem resolution. Ready to use and develop organizational and communication skills in the Customer Service Representative role.
Overview
1
1
year of professional experience
1
1
Certification
Work History
CCC P/T Maintenance
Robert Farquharson
05.2024 - Current
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
- Investigated and resolved customer inquiries and complaints quickly.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Crew Membeer
McDonlalds
07.2023 - 12.2023
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Took orders, prepared meals, and collected payments.
Skills
- Strong Work Ethic
- Empathy and patience
- Complaint Handling
- Customer Service
- Time Management
- Problem-Solving
Languages
English
Native or Bilingual
Certification
- Gender Diversity Basics
- Integrated Accessability Standards Regulations
- Racism, Racial Discrimination and Human Rights
- Working Together: The Ontario Human Rights Code
Timeline
CCC P/T Maintenance
Robert Farquharson
05.2024 - Current
Crew Membeer
McDonlalds
07.2023 - 12.2023
- Gender Diversity Basics
- Integrated Accessability Standards Regulations
- Racism, Racial Discrimination and Human Rights
- Working Together: The Ontario Human Rights Code
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