Alexander Ramon
Anaheim
Summary
Dedicated and resilient individual who thrives in challenging environments, demonstrating unwavering determination and reliability in the face of adversity. Committed to achieving excellence through hard work and perseverance, I consistently surpass expectations, even when faced with obstacles. With a strong work ethic and an indomitable spirit, I tackle challenges head-on, embracing every opportunity for growth and success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Splitsville Luxury Lanes
04.2022 - Current
- Greet guests warmly upon arrival, providing excellent customer service throughout their dining experience
- Guide guests through the menu, making recommendations and answering questions about dishes and beverages
- Take accurate food and beverage orders using the restaurant's ordering system, ensuring special requests and dietary restrictions are noted
- Communicate effectively with kitchen staff to ensure prompt and accurate preparation of orders
- Serve food and beverages to guests in a timely and courteous manner, ensuring presentation meets the restaurant's standards
- Check back with guests to ensure satisfaction with their meals and address any concerns or requests promptly
- Handle guest payments accurately and efficiently, processing credit card transactions and providing change as needed
- Assist fellow team members as needed, including bussing tables, running food, and supporting other areas of the restaurant
Server
Din Tai Fung
02.2019 - 03.2022
- Taking accurate food and beverage orders using the restaurant's ordering system, paying attention to detail and ensuring accuracy
- Collaborating with kitchen and bar staff to ensure timely preparation and delivery of orders, maintaining communication to avoid delays
- Presenting dishes and beverages to guests with care and attention to detail, ensuring presentation meets the restaurant's standards
- Monitoring tables throughout the meal to anticipate guest needs, refilling beverages, clearing plates, and offering additional items as appropriate
- Handling guest payments accurately and efficiently, processing credit card transactions and providing change as needed
- Maintaining organized and accurate records of transactions, balancing cash registers at the end of shifts
- Adhering to cash handling procedures and restaurant policies to ensure the security of funds and financial accuracy
Barista
Teapresso Bar
11.2017 - 01.2019
- Greeting customers warmly and engaging in friendly interactions to create a welcoming and inviting atmosphere
- Providing attentive and personalized service, actively listening to customer preferences and recommending suitable beverage options
- Expertly preparing a variety of coffee-based beverages, including espresso, cappuccino, latte, and specialty drinks, according to established recipes and quality standards
- Consistently achieving optimal extraction and flavor profiles through precise grinding, tamping, and brewing techniques
- Frothing milk to the appropriate temperature and texture, creating beautiful latte art designs to enhance presentation and customer experience
- Demonstrating proficiency in the operation of espresso machines, grinders, and other equipment, ensuring proper maintenance and cleanliness
Education
GED -
Fullerton College
Fullerton, CA05.2023
High School Diploma -
Anaheim High School
Anaheim, CA05.2017
Skills
- Organizational Skills
- Biligual
- Maintenance
- Driving
- Food preparation
- Storage
- Electrician (2 years)
- Plumbing (2 years)
- Carpentry (2 years)
- Drywall (2 years)
- Painting (2 years)
- Electrical experience
- Plumbing
- Facilities Maintenance
- Construction Painting
- Power Tools
- Property Maintenance
- Landscaping
- Appliance repair
- Equipment repair
- Hand Tools
- Service Technician experience
- Landscape Maintenance
- Welding
- Electrical systems
- Programmable Logic controllers
- Computer Skills
- Mechanical Knowledge
- Restoration
- Water damage restoration
- Fire Restoration
- Mold Remediation
- Construction
- Cleaning
Certification
- Drivers License
- Certificate of Special Congressional Recognition
- ROP Certificate of Achievement
- Varsity Soccer Athletic Award
- Seal of Biliteracy (Biligual)
Languages
Spanish
Professional Working
Timeline
Server
Splitsville Luxury Lanes
04.2022 - Current
Server
Din Tai Fung
02.2019 - 03.2022
Barista
Teapresso Bar
11.2017 - 01.2019
GED -
Fullerton College
High School Diploma -
Anaheim High School
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