Alexander Miranda
Mississauga,ON
Overview
7
7
years of professional experience
Work History
Personal Shopper
Loblaw Companies Limited
10.2019 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Managed over 70-100 customer calls and orders per day.
- Executed record filing system to improve document organization and management.
- Created and maintained databases to track and record customer data.
Internship
Dallas Criminal Defence
01.2020 - 05.2020
- Attended client trials, gaining valuable exposure to legal proceedings
- Organized and maintained case files, demonstrating strong organizational skills
- Supported the preparation and drafting of court documents and pleadings
- Summarized police reports, showcasing analytical and research abilities
- Sorted and organized files, spreadsheets, and reports.
Grocery Clerk
The Apple Market
10.2016 - 08.2019
- Provide exceptional customer service, demonstrating strong interpersonal skills
- Manage inventory by stocking merchandise and creating attractive displays
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
Education
Bachelor of Applied Sciences - Justice Studies
University of Guelph-Humber
06.2022
Skills
- Legal Knowledge
- Research Skills
- Document Management
- Advanced MS Office Suite Knowledge
- Records Preparation
- Customer Service
Timeline
Internship
Dallas Criminal Defence
01.2020 - 05.2020
Personal Shopper
Loblaw Companies Limited
10.2019 - Current
Grocery Clerk
The Apple Market
10.2016 - 08.2019
Bachelor of Applied Sciences - Justice Studies
University of Guelph-Humber