Alexander Medcalf
Victoria
Summary
Hardworking student with experience in large-scale casual dining establishments, and busy environments. Committed to upholding the highest standards of customer service and safe food handling practices. A well-versed individual with a diverse group of skills and an ambitious and inviting disposition.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Night Barista
Boom + Batten
07.2023 - Current
- Learned, created, and mixed specialty and seasonal cocktails paired with coffee.
- Prepared specialty espresso drinks.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
SALES ASSOCIATE/BARISTA
Chocolate and Co.
08.2021 - 07.2023
- Aided in the design and optimization of the coffee, and tea bar
- Keyholder, open and close the establishment
- Operated cash register and POS to process sales transactions and handle payments
- Explained the origins and nuances of both chocolate and coffee to customers in order to suggest their ideal choice of product.
WINE AND SPIRITS SALES CONSULTANT
Cork and Barrel: Spirit Merchants
02.2020 - 12.2022
- Recommended, select and help locate and obtained merchandise based on customer needs and desires
- Answered questions regarding store and merchandise
- Built relationships with industry representatives
- Tasted and judged if products were to be ordered for sale
- Opened and closed cash registers, balanced cash drawers and made deposits.
BARISTA MANAGER
Picnic Too
03.2018 - 10.2020
- Trained baristas to continually improve guest experiences
- Maintained food and equipment inventories to support business demand
- Scheduled and received deliveries and verified goods received against paperwork
- Scheduled staff hours and allocated resources to maximize team member performance.
Education
University of Victoria
Victoria, BC05.2025
HIGH SCHOOL DIPLOMA -
Victoria High School
Victoria, BC05.2018
Skills
- Excellent People Skills
- Product and Service Sales
- Teamwork and Collaboration
- Conflict Resolution
- POS System Operation - Squirrel
- Creative drink customization
- Conversant in French
- Wine and Liquor experience ~3 years
- Barista Experience ~5 years
Certification
Serving it Right
Languages
French
Full Professional
Volunteer Experience
Bird Foster Care, Victoria, BC, 01/01/16, 12/01/19, FOSTER CARE PROVIDER AND REHABILITATOR, Set up and maintained a respected home-occupied foster care system for abandoned parrots. Met animals' needs with care and behavioral training to be fit for relocation/adoption. A total of five birds were under my care over two years, all were found homes after being tended to and cared for.
Timeline
Night Barista
Boom + Batten
07.2023 - Current
SALES ASSOCIATE/BARISTA
Chocolate and Co.
08.2021 - 07.2023
WINE AND SPIRITS SALES CONSULTANT
Cork and Barrel: Spirit Merchants
02.2020 - 12.2022
BARISTA MANAGER
Picnic Too
03.2018 - 10.2020
University of Victoria
HIGH SCHOOL DIPLOMA -
Victoria High School
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