Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Personal Information
Languages
Timeline
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Alexander Lopez

Los Angeles

Summary

Resourceful Advanced Repair Agent, known for high productivity and efficient task completion. Possess specialized skills in hardware troubleshooting, software problem-solving, and customer service management. Excel in communication, adaptability, and critical thinking to ensure optimal solutions for complex technical issues. Committed to continuous learning and improvement in fast-paced environments. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

10
10
years of professional experience

Work History

Advance Repair Agent

Best Buy Geek Squad
CULVER CITY
08.2017 - Current
  • Diagnosed and repaired a variety of electronic equipment, including computers, printers, televisions, tablets, and phones.
  • Operated proficiently on both Windows and Mac operating systems.
  • Collaborated with team members to improve repair processes and introduce innovative troubleshooting methods, enhancing overall efficiency.
  • Ensured elevated satisfaction rates by simplifying and effectively delivering intricate technical concepts.
  • Dismantled devices to gain access to and remove defective parts with various hand and power tools.
  • Called and consulted with clients regarding equipment details, needs and problems.
  • Kept supplies and tools organized, clean and at optimal levels to achieve service demands.
  • Identified engineering documentation and maintenance manuals to assess design configuration and conduct repair actions.

Produce Clerk

Northgate Market
CULVER CITY
03.2015 - 02.2017
  • Upheld department cleanliness and structure.
  • Ensured superior service through effective bilingual communication.
  • Managed inventory levels, placing orders for produce as needed to ensure continuous availability.
  • Operated cash registers, processing customer transactions efficiently and accurately.

Education

High School Diploma -

West Los Angeles College
Culver City, CA

Skills

  • Technical knowledge
  • Problem-solving
  • Attention to detail
  • Customer service
  • Time management
  • Communication skills
  • Professional demeanor
  • Active listening
  • Multitasking ability
  • Teamwork

Hobbies and Interests

  • Feeling the music
  • Every kind of sport
  • Running
  • Swimming

Personal Information

  • Date of Birth: 09/20/96
  • Nationality: Hispanic

Languages

Spanish
Professional

Timeline

Advance Repair Agent

Best Buy Geek Squad
08.2017 - Current

Produce Clerk

Northgate Market
03.2015 - 02.2017

High School Diploma -

West Los Angeles College
Alexander Lopez