Alexander Lopez
Los Angeles
Summary
Resourceful Advanced Repair Agent, known for high productivity and efficient task completion. Possess specialized skills in hardware troubleshooting, software problem-solving, and customer service management. Excel in communication, adaptability, and critical thinking to ensure optimal solutions for complex technical issues. Committed to continuous learning and improvement in fast-paced environments. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
10
10
years of professional experience
Work History
Advance Repair Agent
Best Buy Geek Squad
CULVER CITY
08.2017 - Current
- Diagnosed and repaired a variety of electronic equipment, including computers, printers, televisions, tablets, and phones.
- Operated proficiently on both Windows and Mac operating systems.
- Collaborated with team members to improve repair processes and introduce innovative troubleshooting methods, enhancing overall efficiency.
- Ensured elevated satisfaction rates by simplifying and effectively delivering intricate technical concepts.
- Dismantled devices to gain access to and remove defective parts with various hand and power tools.
- Called and consulted with clients regarding equipment details, needs and problems.
- Kept supplies and tools organized, clean and at optimal levels to achieve service demands.
- Identified engineering documentation and maintenance manuals to assess design configuration and conduct repair actions.
Produce Clerk
Northgate Market
CULVER CITY
03.2015 - 02.2017
- Upheld department cleanliness and structure.
- Ensured superior service through effective bilingual communication.
- Managed inventory levels, placing orders for produce as needed to ensure continuous availability.
- Operated cash registers, processing customer transactions efficiently and accurately.
Education
High School Diploma -
West Los Angeles College
Culver City, CASkills
- Technical knowledge
- Problem-solving
- Attention to detail
- Customer service
- Time management
- Communication skills
- Professional demeanor
- Active listening
- Multitasking ability
- Teamwork
Hobbies and Interests
- Feeling the music
- Every kind of sport
- Running
- Swimming
Personal Information
- Date of Birth: 09/20/96
- Nationality: Hispanic
Languages
Spanish
Professional
Timeline
Advance Repair Agent
Best Buy Geek Squad
08.2017 - Current
Produce Clerk
Northgate Market
03.2015 - 02.2017
High School Diploma -
West Los Angeles College
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