Alexander Karapas

- Lead AVEVA Engineering Administrator for the full AVEVA tool-suite (AIM, Point Cloud Manager, Engineering, P&ID, and E3D) during implementation, launch, and post go-live at Bruce Power.

- Managed the submission and importation of Bruce Power nuclear site laser scanning data into AVEVA Point Cloud Manager along with establishing the data hierarchy for organizing all scan data and creating controlled user groups for managing user access.

- Lead the design and implementation of the AVEVA Service Now ticket workflow catalog as well overseeing and assisting in the fulfillment of tickets submitted post go-live for user access, sub project creation, configuration changes, data imports, enhancement requests, and technical support.

- Facilitated discussions and raised customer support cases with AVEVA's assigned customer success manager and various technical experts to help address operational issues and concerns and obtain recommendations for improving user experience and tool efficiency.

- Conducted technical reviews and sign off on newly established governance and training material for AVEVA Point Cloud Manager and AVEVA Unified Engineering tools (Engineering, P&ID, and E3D) ensuring alignment with current engineering processes and tool configurations.

- Coordinated with the change management lead to establish training and sandbox environments for the AVEVA Unified Engineering tools and additionally hosting drop in sessions following go-live to address questions and issues experienced by users directly.

- Assisted in user acceptance testing for the AVEVA Unified Engineering tools with testing each tools functionality, configuration, and established work flows for engineering and administrative users as well as providing technical and administrative support to additional testers.

- Lead metric administrator and additional performance oversight support for Bruce Powers design engineering division.

- Managed the monthly reporting of various performance and process based metrics related to engineering owned deliverables and programs.

- Developed new metrics and indicators with various stakeholders in engineering to improve oversight of lagging performance and process areas.

- Lead the creation of Power BI and QlikView reports which centralized and presented key engineering data from various sources to provide improved oversight of performance and process adherence to management.

- Produced performance packages for quarterly Nuclear Safety Review Board meetings and high level engineering performance reviews that included key engineering metrics, performance gaps, identified areas for improvement and up to date action plans.

- Coordinated with engineering managers to produce monthly roll up reports by section and department which highlighted top metrics and gap areas and present them at department and divisional roll up meetings.

- Assisted in compiling and providing engineering data and information requested by WANO for quarterly and annual reviews.

- Processed customer transactions efficiently using point-of-sale systems.

- Assisted customers with inquiries, providing product information and support.

- Prepared customer orders received over the phone or in store.

- Ensured cooking inventory was replenished and cooking areas were cleaned and sanitized regularly.