Alexander Jimenez
Lynwood
Summary
Motivated and detail oriented customer service professional with strong experience in cash handling, drawer reconciliation, and accurate transaction processing. Known for delivering personalized, consultative service by identifying customer needs and recommending the best solutions. Skilled in data entry, maintaining confidential customer records, and using tools like POS systems and Google Sheets to stay organized and efficient.
Overview
3
3
years of professional experience
Work History
Sales and Customer Service
Lucky Feet Shoes
01.2025 - Current
- At Lucky Feet Shoes, I worked closely with customers by sitting down with them, learning about their needs, and guiding them toward the best long-term solutions. I built genuine relationships by asking the right questions, listening carefully, and helping people feel confident in their decisions. Throughout the day, I handled cash and card transactions, balanced my drawer at the end of each shift, and prepared deposits for the safe with accuracy and consistency. I also entered customer information into our POS system, kept detailed and organized records, and used Google Sheets to track follow-ups and product details. This role strengthened my communication skills, attention to detail, and comfort with computers while helping me stay organized and reliable in a fast-paced environment.
Sales Associate
Skecher USA
03.2023 - 12.2024
- At Skechers, I focused on creating a positive experience for every customer who walked in. I helped them find what they were looking for, answered questions, and recommended products based on their needs. I processed transactions, kept my area clean and organized, and helped with inventory and stock when needed. The role strengthened my customer service skills, helped me learn how to multitask, and showed me the importance of being reliable and consistent qualities that translate well into a retail sales position.
Education
Associate of Arts - Accounting and finance
Long Beach City College
Long Beach, CA12.2026
Skills
- Customer service, Communication skills, Computer literacy, Time management, Microsoft word, English, Bilingual, Computer Skills, Cash Handling, Cash Register, Drawer reconciliation, Cash balancing, Problem Resolution, Email Marketing
- Sales and customer service
- Customer service in spanish
- Organization and time management
- Customer engagement and greeting
- Sales tools and techniques
- Customer demographics understanding
- Sales and negotiation techniques
Languages
English, Spanish
Timeline
Sales and Customer Service
Lucky Feet Shoes
01.2025 - Current
Sales Associate
Skecher USA
03.2023 - 12.2024
Associate of Arts - Accounting and finance
Long Beach City College