Alexander Herrera
Ventura
Summary
Motivated graduate student in computer science with 10+ years of customer service and administrative experience. Actively seeking opportunities to apply technical skills in internships, part time, or entry-level roles while contributing to innovative software solutions.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Sugarbug Dental & Orthodontics
09.2022 - 08.2025
- Perform administrative assistant duties such as check in, coordination, and billing.
- Creating follow-up appointments after visits, or create new accounts for onboarding patients.
- Answer telephones, reply back to emails, and faxes.
- Knowledge of insurance eligibility and frequency.
- HIPAA compliance
Full Time Sales Associate
H&M
08.2020 - 09.2022
- Provide excellent customer service by knowledge of merchandise and customer needs.
- Top associate to sign up new members to rewards program which helped rank the store No. 1 for over a year.
- Money handling skills
- Maintaining store cleanliness to company standard, processing and placing merchandise shipments
- Assessing business sales and creating actions plans to maintain or surpass sales numbers.
- Training and supervising seasonal and part time colleagues.
Administrative Assistant Intern
City of Carpinteria
10.2019 - 12.2019
- Processed accounts payables
- Called and emailed vendors to request invoices
- Used Excel for data entry which helped the city catch up with 3 months of work.
- Processed checks to be mailed
- Miscellaneous office work.
Assistant Manager/Sales Associate
Worldwide Photography
11.2015 - 12.2018
- Assisted in managing staff.
- Greeted customers, kept work environment clean, and answered phones.
- Knowledge of photography and editing.
- Top associate to upsell customers to buy premium photo packages.
- Cash handling, balanced cash drawer before opening and after closing, made routine bank deposits.
Usher/Concessions
Cinemark
04.2016 - 07.2017
- Customer service, and enforcing company policies.
- Routinely cleaned work environment and was praised by management for setting an example for other associates.
- Knowledge of concessions to operate machines, stock food items, followed food handling/sanitary procedures, advertise promotional items.
Education
Master of Science - Computer Science
CSU Channel Islands
Camarillo, CA05-2026
Post-Baccalaureate Coursework - Computer Science
Moorpark College
Moorpark, CA12.2024
Bachelor's Degree - Performing Arts emphasis in Theatre Arts
California State University Channel Islands
Camarillo, CA05.2019
Studies - Performing Arts
Ventura College
Ventura, CA12.2017
Skills
- AWS platform experience
- Experienced with array data structures
- Software troubleshooting
- OOP
- C
- Sorting algorithms
- Searching algorithms
- Queues (data structure)
- Python
- Machine learning (ML) fundamentals
- HTML
- Neural networks
Timeline
Administrative Assistant
Sugarbug Dental & Orthodontics
09.2022 - 08.2025
Full Time Sales Associate
H&M
08.2020 - 09.2022
Administrative Assistant Intern
City of Carpinteria
10.2019 - 12.2019
Usher/Concessions
Cinemark
04.2016 - 07.2017
Assistant Manager/Sales Associate
Worldwide Photography
11.2015 - 12.2018
Post-Baccalaureate Coursework - Computer Science
Moorpark College
Bachelor's Degree - Performing Arts emphasis in Theatre Arts
California State University Channel Islands
Studies - Performing Arts
Ventura College
Master of Science - Computer Science
CSU Channel Islands