Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexander Herrera

Ventura

Summary

Motivated graduate student in computer science with 10+ years of customer service and administrative experience. Actively seeking opportunities to apply technical skills in internships, part time, or entry-level roles while contributing to innovative software solutions.

Overview

10
10
years of professional experience

Work History

Administrative Assistant

Sugarbug Dental & Orthodontics
09.2022 - 08.2025
  • Perform administrative assistant duties such as check in, coordination, and billing.
  • Creating follow-up appointments after visits, or create new accounts for onboarding patients.
  • Answer telephones, reply back to emails, and faxes.
  • Knowledge of insurance eligibility and frequency.
  • HIPAA compliance

Full Time Sales Associate

H&M
08.2020 - 09.2022
  • Provide excellent customer service by knowledge of merchandise and customer needs.
  • Top associate to sign up new members to rewards program which helped rank the store No. 1 for over a year.
  • Money handling skills
  • Maintaining store cleanliness to company standard, processing and placing merchandise shipments
  • Assessing business sales and creating actions plans to maintain or surpass sales numbers.
  • Training and supervising seasonal and part time colleagues.

Administrative Assistant Intern

City of Carpinteria
10.2019 - 12.2019
  • Processed accounts payables
  • Called and emailed vendors to request invoices
  • Used Excel for data entry which helped the city catch up with 3 months of work.
  • Processed checks to be mailed
  • Miscellaneous office work.

Assistant Manager/Sales Associate

Worldwide Photography
11.2015 - 12.2018
  • Assisted in managing staff.
  • Greeted customers, kept work environment clean, and answered phones.
  • Knowledge of photography and editing.
  • Top associate to upsell customers to buy premium photo packages.
  • Cash handling, balanced cash drawer before opening and after closing, made routine bank deposits.

Usher/Concessions

Cinemark
04.2016 - 07.2017
  • Customer service, and enforcing company policies.
  • Routinely cleaned work environment and was praised by management for setting an example for other associates.
  • Knowledge of concessions to operate machines, stock food items, followed food handling/sanitary procedures, advertise promotional items.

Education

Master of Science - Computer Science

CSU Channel Islands
Camarillo, CA
05-2026

Post-Baccalaureate Coursework - Computer Science

Moorpark College
Moorpark, CA
12.2024

Bachelor's Degree - Performing Arts emphasis in Theatre Arts

California State University Channel Islands
Camarillo, CA
05.2019

Studies - Performing Arts

Ventura College
Ventura, CA
12.2017

Skills

  • AWS platform experience

  • Experienced with array data structures

  • Software troubleshooting

  • OOP

  • C

  • Sorting algorithms

  • Searching algorithms

  • Queues (data structure)

  • Python

  • Machine learning (ML) fundamentals

  • HTML

  • Neural networks

Timeline

Administrative Assistant

Sugarbug Dental & Orthodontics
09.2022 - 08.2025

Full Time Sales Associate

H&M
08.2020 - 09.2022

Administrative Assistant Intern

City of Carpinteria
10.2019 - 12.2019

Usher/Concessions

Cinemark
04.2016 - 07.2017

Assistant Manager/Sales Associate

Worldwide Photography
11.2015 - 12.2018

Post-Baccalaureate Coursework - Computer Science

Moorpark College

Bachelor's Degree - Performing Arts emphasis in Theatre Arts

California State University Channel Islands

Studies - Performing Arts

Ventura College

Master of Science - Computer Science

CSU Channel Islands
Alexander Herrera