ALEXANDER HERNANDEZ
Los Angeles
Summary
Goal oriented and motivated professional dedicated to excelling in all aspects of work. With a strong focus on increasing sales, and productivity, along with a desire to grow ensures for quick adaptations in a professional setting. By implementing the knowledge gained from my work experience I am well suited to be part of this team.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Associate
Marshalls
04.2025 - Current
- Provide exceptional customer service by assisting customers with product selection, returns, and inquiries
- Managed transaction workflows for cash, credit, and debit payments, ensuring accuracy and reliability in financial exchanges.
- Receive, tag, and stock merchandise to maintain inventory accuracy
- Partnered with managers to oversee inventory count audits and ensure accurate stock reconciliation.
- Analyzed customer inquiries and developed tailored solutions to elevate service quality and customer satisfaction.
- Designed and arranged visual merchandising layouts to effectively highlight products and capture customer attention.
Line Cook
Chukchansi Gold Resort & Casino
05.2023 - 01.2026
- Executed production of over 150 meals nightly, ensuring high standards of quality and presentation.
- Followed food safety standards and accommodated dietary restrictions
- Monitored ingredient quality and maintained clean, organized workstations
- Performed efficiently under pressure during peak service hours
- Collaborated with kitchen team to streamline operations and improve efficiency
- Prepared high-quality dishes following standardized recipes and presentation guidelines.
Team Member
Jack in the Box
01.2022 - 01.2026
- Provided efficient and friendly customer support to enhance client satisfaction in a busy environment.
- Facilitated cash and card transaction processes with precision and accuracy.
- Guided new employees through procedural training and food safety practices to enhance workplace compliance and efficiency.
- Assisted management with daily operational audits to enhance store organization and efficiency.
- Managed inventory restocking processes and addressed customer concerns with professionalism.
Education
in Progress -
Los Angeles Trade Technical College
Los Angeles, CAH.S Diploma - undefined
Madera South High School
Skills
- Customer Service
- Point of sale transaction processing
- Stock management
- Merchandising & Stocking
- Food Preparation & Safety
- OSHA Certified
- Prioritization and scheduling
- Proficient in managing multiple tasks
- Problem-solving skills
- Skilled in Spanish-English translation
- Reliability and punctuality
- Product knowledge expertise
- Sales promotion
- Promotional strategies
Certification
osha certificate
Languages
Spanish
English
Timeline
Retail Associate
Marshalls
04.2025 - Current
Line Cook
Chukchansi Gold Resort & Casino
05.2023 - 01.2026
Team Member
Jack in the Box
01.2022 - 01.2026
H.S Diploma - undefined
Madera South High School
in Progress -
Los Angeles Trade Technical College