Alexander hernandez
CERES
Summary
Dedicated professional with a proven track record at Save Mart, enhancing customer satisfaction and sales through exceptional service and leadership. Expert in stock rotation and mentoring, I excel in creating efficient, safe, and welcoming shopping environments. My strong work ethic and positive attitude drive continuous improvement and team success.
Friendly and reliable, with passion for fresh produce and customer service. Understands importance of proper food handling and display techniques, focusing on maintaining quality and cleanliness. Committed to creating welcoming shopping experience and ensuring customer satisfaction.
Developed skills in customer service and inventory management within fast-paced retail environment. Demonstrated ability to maintain high standards of quality and efficiency. Seeking to transition into new field, leveraging these skills to make positive impact.
Personable Produce Clerk excels at organizing merchandise and creating amazing product displays. Dedicated and driven with excellent history of defusing volatile customer situations quickly and effectively. Highly skilled in inventory management and stock rotation.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Produce Clerk
Food 4 Less Supermarket
06.2024 - Current
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
- Trained new employees to provide knowledge of proper produce handling and rotation procedures.
- Increased sales with attractive displays that showcased seasonal fruits, vegetables, and promotional items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Recommended complementary purchases to customers, increasing revenue.
Key Carrier
Save Mart
10.2021 - 05.2024
- Increased customer satisfaction by addressing and resolving issues promptly, leading to a better shopping experience.
- Boosted sales performance with consistent promotion of products and services to customers during transactions.
- Assisted in training new hires, fostering an environment of continuous learning and professional growth among team members.
- Ensured compliance with company policies by overseeing daily cash handling processes, minimizing errors or discrepancies.
- Demonstrated exceptional leadership qualities by motivating team members towards shared objectives while maintaining high morale levels among staff.
- Collaborated with management to implement new initiatives aimed at improving overall store performance.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
Education
High School Diploma -
Ceres Adult School
Ceres, CA08-2024
Skills
- Strong work ethic
- Customer service
- Positive attitude
- Stock rotation
- Cleanliness and sanitation
- Shelf stocking
- Pallet jack operation
- Box cutter and pallet jack safety
- Flexible schedule
- Safety procedures compliance
- Display maintenance
- Cleaning procedures
- Training and mentoring
Accomplishments
- Developed outstanding skills in time management, customer engagement and oral communications through consistent interaction with supervisors and customers.
- Designed eye-catching product displays, helping to increase merchandise visibility to the customer.
Certification
- Retail Management Certificate - Western Association of Food Chains (WAFC).
- Forklift Certification
- Pallet jack
- Manuel Jack
Languages
English
Full Professional
Timeline
Produce Clerk
Food 4 Less Supermarket
06.2024 - Current
Key Carrier
Save Mart
10.2021 - 05.2024
High School Diploma -
Ceres Adult School
Similar Profiles
Joseph KnightJoseph Knight
Kroger at Food 4 Less SupermarketKroger at Food 4 Less Supermarket
Alex PerezAlex Perez
Utility Clerk at Food 4 Less SupermarketUtility Clerk at Food 4 Less Supermarket
Crystal HinojosCrystal Hinojos
Bakery Clerk at Food 4 Less SupermarketBakery Clerk at Food 4 Less Supermarket
Samantha MoralesSamantha Morales
Produce 3rd at Food 4 Less SupermarketProduce 3rd at Food 4 Less Supermarket
Kaydee PetermanKaydee Peterman
Private Nanny at The Ball FamilyPrivate Nanny at The Ball Family