Alexander Harden

Work History

Next Wave Logistics

06.2024 - 08.2024

Loading the van and properly securing items to prevent damage from deliveries.
Delivered packages to customer doorsteps and business offices.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Managed customer inquiries and complaints in polite and professional manner.
Inspected and maintained delivery vehicles regularly to keep in safe working order.
Operated vehicle safely in highly congested areas with no traffic violations.
Inspected load security and checked for damages.
Fostered positive working relationships with regular customers.
Kept detailed records of deliveries and money received from customers.
Maintained clean and safe vehicle, contributing to positive image of company.
Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
Achieved record of zero accidents through adherence to traffic laws and safety protocols.
Loaded truck and properly secured items to prevent damage for deliveries.
Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Communicated with dispatchers to stay informed of changes to routes and delivery schedules.

Neon Vapor

01.2020 - 02.2024

Supervised guests at front counter, answering questions regarding products.
Managed inventory control, cash control, and store opening and closing procedures.
Rotated merchandise and displays to feature new products and promotions.
Maintained proper product levels for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Assisted with hiring, training and mentoring new staff members.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Completed point of sale opening and closing procedures.
Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.
Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.
Improved efficiency and accuracy of inventory management by implementing new stock control system.

Royal Court Yards

08.2019 - 11.2019

Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors and reduce risk of injury or illness .
Maintained floor cleaning and waxing equipment.
Responded immediately to calls from other retail stores to clean up spills and wet floors.
Reported vandalism or other damage to property to supervisor.
Handled spills, accidents and other emergencies to maintain cleanliness standards throughout assigned shift.

Remcan Projects

06.2018 - 10.2018

Cut back vegetation at service roads along tracks to maintain better field of vision and safety standards for long-term use.
Managed time efficiently in order to complete all tasks within deadlines.
Removal of signal houses.
Digging out trenches to remove and replace new wiring along the track.
Assisted with the setup and wiring of train signal lights.
Worked as a team to complete various tasks.
Trained to safely operate the push box equipment.
Ability to use and understand train radio and codes for train traffic.