Skilled park and recreation professional that has a background in park maintenance, entry gate duties and procedures, repair and custodial duties. will provide excellent customer service and work well in a high volume environment.
Overview
13
13
years of professional experience
Work History
Park Services Worker
East Bay Regional Park District
09.2023 - Current
Worked in the entrance kiosk independently
Collected visitor fees transactions for park entry, camping, fishing and boat launches
Completed watercraft and trailer inspections
Communicated park rules and regulations very well to customers and fellow coworkers
Closed kiosk independently, balance cash, prepare bank deposit sheets
Conducted camp patrols to register campers
Gave trail information, park information and directions to customers.
Responded to complaints
Answered phone calls
Assisted with special events and reservations
Operated radio, to provide and coordinate information
Performed routine work pick trash and litter, change trash liners
Set reservations signs for new arrivals in campground
Perform Quagga inspections for all motor boats, paddle boards, kayaks and float tubes
Conduct garbage runs on trash trucks
Cleaned and prepped cabin rentals for park
Worked along side rangers using a variety of power tools such as chainsaws, handsaws,pole saws, brush chippers, sit down mowers, polaski axe, variety of hand tools
With supervision repaired plumbing fixtures
Bucking,limbing and pruning of trees.
Respond to emergencies such as medical, search and rescue,park fires and other requests for aid.
Train, lead and orient other park district employees.
Recreation Specialist I
City of San Leandro
06.2022 - 08.2023
Work site at San Leandro senior center
Gave tours of rental venues in Senior Center
Created appointment schedule for tours
Provided cleanliness of building floors, windows, tables and rental equipment
Secured building at end of night
Was in charge of setting up event chairs and tables, specific to customer requests
Prepared rental paperwork for customers
Took accurate notes
Provided excellent customer service
Classroom Aide III/ Custodian
Loleta Union School District
05.2021 - 06.2022
Provided classroom Support for the school's 5th/6th grade class
Assisted students with learning instruction as a group, and provided academic support individually
Provided instruction in Math, language Arts, History, Science, Reading and Physical Education
Graded and entered classroom assignments, and kept accurate and up to date records and grades for each student
Supervised school field trips for all children and accounted for each student in my own personal group
Provided intervention techniques with students to solve student/peer disagreements without physical altercations
Worked as a custodian at the end of the school day and was responsible for cleanliness and upkeep of school classrooms, outside areas, bathrooms, and office spaces for staff
Emptying all garbage from classrooms, bathrooms, break rooms and offices
Cleanliness and sanitization of all school restrooms
Vacuumed and satanized all school classrooms
Utility Forester II
ACRT Pacific Consulting
01.2020 - 05.2021
Vegetation assessment along PGE right of ways, facilities and electrical lines
Conduct riparian reviews for hold work trees in riparian areas
Contact customers and consult with tree work that is needed to be done
Work with other contractors and team members effectively
Assist in training new consulting utility foresters in practices and customer service
Utility Forester I
ACRT Pacific Consulting
01.2020 - 03.2021
Vegetation assessment along PGE right-of ways, facilities and electrical lines
Customer service and consulting
Assess, rate, document and inventory trees near utilities
Read, assess and explain mapping
Complete monthly safety trainings
Accurately inventory all strike potential trees near utility lines
Worked independently with little supervision
Teamwork in field
Prescribed appropriate work to vegetation in system
Works with tree crews, work verifiers, in professional manor
Performed safe driving practices in work field
Used Geographic Information Systems (GIS) to perform daily work
Environmental awareness
Observed safe forestry practices
Monthly safety trainings
Sales Associate
Sportsman's Warehouse
05.2019 - 12.2019
Sold outdoor ware to customers, sold knives, gifts and binoculars to customers from gift bar
Provided customer service and answered questions, provided suggestions for customers on products and ideas for camping and outdoor recreation
Recreation Leader
City of Eureka
10.2017 - 06.2019
Planned, coordinated and executed activities with groups of 4-14-year old's
Was well aware of safety standards, work procedures and daily expectations
Maintained homework groups and provided assistance with homework
Park Caretaker
Humboldt County parks
05.2018 - 09.2018
Patrolled Humboldt County campgrounds and day use areas
Collected fees, and registered campers
Handled visitor issues and complaints
Issued citation
Trail Maintenance
Park Aide
California State Parks
05.2017 - 10.2017
Registered Park campers, kept accurate records of site and money
Accounted for and deposited all money collected from park
Provided campers with regional information, rules and regulations of park
Park Attendant I
City of Escondido
01.2016 - 05.2017
Prepped reservation picnic sites for customers, which included cleaning of tables and walls, picked up trash around area.
Prepped fish washing station daily for customers
Cleaned and restocked restrooms multiple times daily
Collected and accounted for accurate fees at park entry gate
Opened and closed park gates daily, accounted for every person and vehicle out of park before closing
Opened restrooms daily on Daley Ranch, patrolled for customer needs
Worked on lake boat dock, made sure customers got onto and off boats safely on boat dock
Basic maintenance on boat motors
Cleaned and sanitized each boat daily
Provided excellent customer service on dock for daily fishing tips
Worked night fishing special events
Assisted in resolving customer issues with rangers
Papa Johns Pizza
08.2012 - 08.2015
Delivered customers' orders in a safe manner as quick as possible
Took accurate orders over the phone, order fulfillment
Provided excellent customer service
Washed and sanitized cooking dishes and utensils
Education
Bachelor of Arts - Recreation Administration, Business
Humboldt State University
12.2019
Associates in Arts - University Studies
Palomar College
12.2016
Skills
Cleaning and sanitation
Customer service
Park equipment knowledge
Facility patrols
Grounds maintenance
Visitor services
Geographic information systems
Visitor relations
Timeline
Park Services Worker
East Bay Regional Park District
09.2023 - Current
Recreation Specialist I
City of San Leandro
06.2022 - 08.2023
Classroom Aide III/ Custodian
Loleta Union School District
05.2021 - 06.2022
Utility Forester II
ACRT Pacific Consulting
01.2020 - 05.2021
Utility Forester I
ACRT Pacific Consulting
01.2020 - 03.2021
Sales Associate
Sportsman's Warehouse
05.2019 - 12.2019
Park Caretaker
Humboldt County parks
05.2018 - 09.2018
Recreation Leader
City of Eureka
10.2017 - 06.2019
Park Aide
California State Parks
05.2017 - 10.2017
Park Attendant I
City of Escondido
01.2016 - 05.2017
Papa Johns Pizza
08.2012 - 08.2015
Associates in Arts - University Studies
Palomar College
Bachelor of Arts - Recreation Administration, Business
Humboldt State University
Coursework
Leisure in Society
Recreation Leadership
Leisure Programming
Inclusive Recreation
Expedition Planning
Business Related Experience
Sales Associate, Sportsman's Warehouse, Eureka, CA, 2019-05-01, 2019-12-01, Sold outdoor ware and provided customer service.