Summary
Work History
Education
Skills
References
Timeline
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Alexander Gibson

Alexander Gibson

Coquitlam,Canada

Summary

Customer-focused professional with hands-on experience supporting Windows environments, virtual machines, and hosted servers, combined with a proven ability to perform calmly under pressure. Background includes emergency communications and systems training under a Senior SysAdmin. Known for translating complex technical issues into clear, practical solutions while continuously expanding Linux knowledge.

Work History

IT / Systems Support

Star Strider Studios
  • Hosted and managed game servers in a virtualized environment.
  • Troubleshot performance, configuration, and uptime issues across Windows-based systems.
  • Trained directly by a Senior Systems Administrator for one year, gaining practical experience and recent exposure to Linux environments.

911 Emergency Dispatcher

Vancouver Police
  • Managed critical emergency calls with speed, accuracy, and composure.
  • Gathered and documented essential information under extreme time pressure.
  • Maintained strict confidentiality while using specialized dispatch systems.

Environmental Research & Public Engagement

Vancouver Aquarium
  • Conducted data collection, analysis, and co-authored published scientific reports.
  • Presented technical findings to professionals and the public, emphasizing clarity and accuracy.
  • Collaborated across disciplines in data-driven, regulated environments.

Assistant Manager

H.R. Macmillan Space Center
  • Led daily operations and resolved customer issues efficiently.
  • Maintained high service standards while supporting and supervising staff, and translating high-level science jargon into everyday discussions.

Assistant Director

BC Film
  • Coordinated schedules, communication, and logistics across multiple teams.
  • Solved problems in fast-moving, high-stakes environments using digital planning tools.

Education

Bachelor of Arts - Environmental Sciences

Simon Fraser University

Skills

  • Windows 10/11
  • Windows Server
  • IOS
  • Linux
  • Microsoft 365
  • SharePoint
  • Teams
  • Slack
  • Zendesk
  • Virtual Machines
  • Networking fundamentals
  • AI / LLM tools
  • Documentation
  • Troubleshooting
  • CompTIA

References

References available upon request.

Timeline

IT / Systems Support

Star Strider Studios

911 Emergency Dispatcher

Vancouver Police

Environmental Research & Public Engagement

Vancouver Aquarium

Assistant Manager

H.R. Macmillan Space Center

Assistant Director

BC Film

Bachelor of Arts - Environmental Sciences

Simon Fraser University

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Alexander Gibson