Alexander Garcia
Santa Clara
Summary
Results-driven retail professional with 4 years of customer service and sales experience, complemented by 3 years of leadership as a supervisor. Skilled in team management, store operations, inventory control, and training new staff. Able to boost sales and enhance customer satisfaction while upholding a high standard of store presentation. Experienced Retail Key Carrier ensuring security, overseeing opening/closing procedures, and managing day-to-day operations effectively.
Overview
6
6
years of professional experience
Work History
Sales associate / Stylist
Levi's outlet
06.2024 - 02.2025
Cashier / Sales associate
coach outlet seasonal
11.2024 - 12.2024
Key carrier / coordinator
T.J. Maxx & HomeGoods
04.2019 - 12.2023
- Managed merchandise organization and assisted with receiving and processing freight in a fast-paced environment.
- Trained and mentored new associates, contributing to improved team productivity and efficiency.
- Managed the furniture department's large-ticket items, maintaining organized floor displays and accurate pricing.
- Provided excellent customer service, assisting with product knowledge for large-item purchases.
- Coordinated with the receiving team to handle the efficient and safe movement of oversized merchandise.
- Opened and closed the store, overseeing store operations during scheduled shifts and ensuring a seamless customer experience.
- Managed daily store activities, including scheduling breaks and lunches for associates, and ensuring all areas of the store were clean, recovered, and well-stocked.
- Assisted supervisors in meeting sales targets and TJX card sales goals by motivating and supporting team members to meet daily and weekly performance metrics.
- Ensured associates were clear on daily responsibilities and store goals, leading by example to promote a positive, results-driven environment.
- Worked collaboratively with the team to maintain high levels of customer satisfaction through excellent service and attention to store needs.
- Conducted store recovery during shifts, making sure the sales floor was neat, organized, and fully stocked to maximize sales potential.
- Led by example in achieving store goals, with a focus on operational efficiency, customer service excellence, and sales performance.
Education
High School Diploma -
Santa Clara Highschool
Santa Clara, CA06-2018
Skills
- Customer service
- Problem-solving skills
- Cash handling
- Stocking and receiving
- Conflict resolution
- Store opening and closing
- Merchandising
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Cashier / Sales associate
coach outlet seasonal
11.2024 - 12.2024
Sales associate / Stylist
Levi's outlet
06.2024 - 02.2025
Key carrier / coordinator
T.J. Maxx & HomeGoods
04.2019 - 12.2023
High School Diploma -
Santa Clara Highschool
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