Alexander Ehioghae
Calgary
Summary
I am a young enthusiastic, friendly, detailed and empathic support worker with half a decade experience in the health care sector. I have played collaborative role, and given enhanced care to people with Learning disability, Autistic spectrum disorder, mental illness, drug addiction and people with challenging behavior in a professional and ethical way, with utmost respect for patient privacy, dignity, and data protection. I have a high work flexibility skill, and I am able to efficiently handle calls, emails and personal profiles of the patients I represent in a professional and ethical way. I have a strong desire for excellent service delivery with the sole aim of creating a lasting positive experience for patients and clients. More also, I am able to work with interruptions in a fast paced multidisciplinary setting, demonstrating a fine grasp of team work, professional collaborations, proactive and friendly professional demeanor with clients, colleagues, and guests at all times.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Support Worker
Florijn Care Ltd
01.2023 - 12.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
Medical Support Worker
Edo Specialist Hospital
08.2021 - 11.2022
- Supported a positive workplace culture by fostering open communication channels among colleagues and demonstrating a helpful attitude towards all members of the team.
- Participated in continuing education opportunities related to job responsibilities in order to stay current with industry best practices.
- Ensured a clean and safe environment for patients and staff, performing regular sanitation procedures and adhering to infection control guidelines.
- Assisted medical professionals in delivering high-quality care with thorough preparation of examination rooms and equipment.
- Provided exceptional customer service to patients by resolving billing inquiries, explaining insurance coverage details, and navigating financial assistance options.
- Facilitated timely communication between patients and healthcare providers by promptly answering phone calls and responding to messages.
- Streamlined administrative tasks such as filing, data entry, and document management to improve overall office organization.
- Enhanced clinic efficiency by maintaining accurate records, scheduling appointments, and managing patient flow.
Medical Support Worker
Benin Medical Care
03.2020 - 08.2021
- Assisted in the development and implementation of updated office policies to address evolving patient needs or regulatory changes.
- Aided physicians in diagnostic procedures by preparing patients for tests, collecting samples, or operating specialized equipment as required.
- Organized various office events such as health fairs or workshops aimed at improving patient outcomes or fostering community engagement.
- Served as a trusted liaison between patients, physicians, and other medical staff by relaying critical information and providing updates on progress or treatment plans.
- Improved patient satisfaction by providing attentive and compassionate support during medical appointments.
- Managed inventory levels of supplies while maintaining cost-efficiency through careful tracking and ordering processes.
- Expedited patient processing through efficient registration procedures, verifying demographic information, and obtaining necessary documentation.
Medical Doctor
Central Hospital, Agbor
03.2018 - 03.2020
- Diagnosed and treated patients suffering from chronic conditions.
- Established strong relationships with patients and their families, fostering trust and commitment to the healthcare plan.
- Mentored junior physicians and medical students, fostering a supportive learning environment that promoted professional growth.
- Educated patients and families on benefits of healthy diet and adequate exercise.
- Maintained confidentiality of patient information according to federal guidelines and regulations.
- Collaborated with multidisciplinary teams to develop comprehensive care plans for complex patients.
- Improved patient outcomes by implementing evidence-based treatment plans and thorough followups.
Education
Bachelor of Medicine, Bachelor of Surgery - Medicine And Surgery
Ambrose Alli University
Nigeria07-2017
Skills
- Budgeting and financial management
- Conflict resolution
- Health and safety awareness
- Empathy and patience
- Verbal and written communication
- Medication administration
- First aid and CPR
- Teamwork and collaboration
- Organizational skills
- Team building
- Multitasking
- Active listening
Languages
English
Full Professional
Certification
- CPR/AED Certification
- Care Certificate( NHS)
- Basic Life Support Certification (BLS)
- First Aid Certification
- Moving and Handling People
- Health and Safety
- Positive Behavior Support
- Infection Prevention and Control
Timeline
Support Worker
Florijn Care Ltd
01.2023 - 12.2024
Medical Support Worker
Edo Specialist Hospital
08.2021 - 11.2022
Medical Support Worker
Benin Medical Care
03.2020 - 08.2021
Medical Doctor
Central Hospital, Agbor
03.2018 - 03.2020
Bachelor of Medicine, Bachelor of Surgery - Medicine And Surgery
Ambrose Alli University
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