Alexander Ciavoliello
Milton,ON
Summary
Enthusiastic Trades Apprentice offering 3 years of experience and a pleasant demeanor and excellent time management skills. Knowledgeable in safe use of power and hand tools. Sharp and highly trained with a desire to work for a construction organization
Overview
7
7
years of professional experience
1
1
Certification
Work History
Tools & Hardware Customer Service Representative
Home Hardware
Milton
09.2023 - 12.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Stocked shelves with newly arrived products.
- Maintained accurate inventory records through manual systems and and or computerized databases.
- Organized storage areas for efficient use of space.
- Provided customer service by answering questions about product location, price and availability.
Line Cook
Marquee Restaurant
Milton, ON
03.2023 - 03.2024
- Cooked multiple orders simultaneously during busy periods.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
- Kept stations stocked and ready for use to maximize productivity.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
- Followed proper food handling methods and maintained correct temperature of food products.
- Cleaned cooking and refrigeration equipment to sanitize and prevent food-borne illness.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Adhered to portion controls and presentation specifications.
- Washed and peeled ingredients to prepare for different meals and recipes.
- Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
- Carried pans and trays of food to and from work stations, stove and refrigerator.
- Prepped garnishes to reduce wait times during lunch and dinner rush.
Baseball Umpire - Level 3
Milton Baseball & Halton Hills Baseball Association
Various Locations, ON
01.2018 - 12.2023
- Maintained professional composure and calm demeanor when making tough calls and handling challenging situations.
- Managed safe and positive environment for players and spectators.
- Conferred with coaches, players and umpires to discuss calls and disputes.
- Maintained punctual and efficient games by starting on time and making quick and accurate calls.
- Fostered sportsmanship among players and coaches to minimize in-game conflict.
- Managed behavior of players, coaches and crowd to facilitate gameplay.
- Executed high-pressure decisions, awarded points and imposed penalties under time constraints.
- Adhered to and enforced game rules and regulations.
- Made calls according to game rules and Milton league requirements.
- Assessed skills and rule understanding of other umpires.
- Demonstrated deep and practical knowledge and understanding of official rules of game.
- Explained rules, regulations and league guidelines to players and coaches.
- Reacted to complex game situations quickly and effectively.
- Mediated disputes between coaches, officials and players to reach mutual agreements.
- Conferred with other sporting officials and coaches to provide information, coordinate activities and discuss problems.
- Inspected game sites for compliance with regulations or safety requirements.
- Participated in and attended frequent meetings and training sessions to stay up-to-date on league requirements.
Carpenter Apprentice (Co-op)
Craig the Carpenter
Georgetown, ON
06.2023 - 08.2023
- Cut materials on job site to prepare for installation.
- Cleaned job site after work completion and disposed of debris in proper containers.
- Helped with movement of materials and equipment to different job sites.
- Completed hands-on training with skilled carpenters, resulting in woodwork proficiency with equipment.
- Followed OSHA and corporate safety regulations and procedures.
- Installed, assembled and repaired woodwork, millwork, cabinetry and trim under supervision of master carpenter.
- Assisted master carpenters with deck and fence installations for residential and commercial customers.
- Obtained strong understanding of residential and commercial building codes.
- Utilized various tools, equipment, materials and forming systems to complete construction tasks.
- Maintained clean and organized workplace to optimize performance, efficiency and safety.
- Took accurate measurements to calculate size and amount of materials needed for project completion.
- Measured and marked cut lines on materials using ruler or marking gauge.
Recreation Leader
Carson's Trailer Park & Camp Ground
Sauble Beach, ON
05.2022 - 10.2022
- Engaged with participants to encourage involvement in different recreational activities.
- Participated in games and recreational activities which encouraged individuals and staff to join in.
- Built and strengthened relationships with children, families and team members.
- Alleviated issues which arose between students to maintain positive, fun environment.
- Mentored staff and students in safety procedures and protocols to prevent accidents and injuries.
- Planned, organized, facilitated and promoted diverse recreational programs.
- Managed daily operations of recreational facilities.
- Organized, led and promoted interest in recreational activities.
- Enforced rules and regulations of recreational facilities to maintain discipline and safety.
Farm Hand (Halton 4H)
Minshall Farm
Hillsburgh, ON
01.2018 - 03.2019
- Assisted with maintenance and repair activities to keep buildings and equipment in safe and proper condition.
- Watered and fed livestock and cleaned pens and enclosures to maintain farm animal health.
- Repaired buildings, fences and other pertinent structures to keep animals properly contained.
- Cleaned and maintained animal pens by raking up manure and putting down fresh straw and hay.
- Moved livestock to pastures for grazing or to scales and enclosures.
- Examined animals to detect illness, injury or disease.
- Used all-terrain vehicles to patrol expansive land holding, pastures and grazing areas to monitor animal activities.
- Mixed feed, additives and medicines in prescribed portions.
- Broke in new horses with diligent and patient approach focused on building trust and obedience.
Education
Grade 12 -
Bishop P. F. Reding
Milton, ON06.2024
Skills
- Detail-Oriented
- Time Management
- Client Relations
- Problem-Solving
- Physical Stamina
Certification
- Umpire Level 2.3
- Standard First Aid & CPR C, AED, 2023-06-01
- Working at Heights, 2023-05-01
- WHMIS, 2023-06-01
- Health & Safety (Basic), 2023-06-01
Volunteer Experience
- Milton Fire Department, 2018-2021, Special Events support and participation (Charity Car Wash, Relay for Life, Terry Fox Walk, etc)
- St. Louis C.S., 2015-2020, Special event support, set up and take down – various events
- Halton 4H, 2018-current, Community Fairs, Royal Winter Fair, Fundraising Events, Shorthorn Association Events, Marketing & Recruitment Events, etc
Timeline
Tools & Hardware Customer Service Representative
Home Hardware
09.2023 - 12.2024
Carpenter Apprentice (Co-op)
Craig the Carpenter
06.2023 - 08.2023
Line Cook
Marquee Restaurant
03.2023 - 03.2024
Recreation Leader
Carson's Trailer Park & Camp Ground
05.2022 - 10.2022
Farm Hand (Halton 4H)
Minshall Farm
01.2018 - 03.2019
Baseball Umpire - Level 3
Milton Baseball & Halton Hills Baseball Association
01.2018 - 12.2023
Grade 12 -
Bishop P. F. Reding
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