Alexander Carvalho
San Diego
Summary
Accomplished Sales Representative with solid sales history and in-depth [Industry] experience. Diligent and professional with expertise in conducting market analysis and recognizing trends within territories. Personable and results-driven professional with strong foundation in pharmaceutical sales principles. Knowledgeable in pharmacology and medical terminology, equipped with persuasive communication and problem-solving skills. Dedicated to driving sales growth and fostering strong client relationships to enhance market presence. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Achieved industry-leading customer and revenue growth by leveraging top-notch abilities in networking and lead development. Demonstrated success in converting prospects into customers, servicing accounts and maintaining consistent sales levels. Skilled relationship-builder, communicator and multitasker. Pharmaceutical sales professional with experience in driving results and building strong client relationships. Adept at leveraging product knowledge and communication skills to meet sales targets and enhance customer satisfaction. Highly collaborative, adaptable, and focused on achieving team success in fast-paced environments. Known for reliability, strategic problem-solving, and deep understanding of market dynamics.
Overview
13
13
years of professional experience
Work History
Inside Pharmaceutical Sales Representative
Aloha Kakaheah'ha Pharmaceutical LLC
01.2023 - 01.2025
- Expanded customer base through effective prospecting, targeting new accounts, and conducting successful presentations.
- Increased sales revenue by building strong relationships with healthcare professionals and key decisionmakers.
- Provided exceptional customer service, addressing inquiries promptly and professionally to build lasting relationships with clients.
- Achieved sales targets consistently by implementing effective time management techniques and prioritizing tasks accordingly.
- Conducted in-depth market research to identify potential business opportunities and develop strategies for growth.
Systems and Compliance Officer
Dg Services Hawaii
06.2012 - 01.2020
- Reduced operational risks with proactive identification and mitigation of system vulnerabilities.
- Led cross-functional teams in identifying gaps in existing processes, formulating action plans for continuous improvement initiatives related to systems and compliance matters.
- Played a crucial role in successful completion of external audits by providing accurate documentation and demonstrating adherence to regulatory standards.
- Optimized system performance, implementing necessary software updates and security patches.
- Established solid relationships with external auditors, facilitating smooth audit processes and timely resolution of identified issues.
- Boosted overall compliance by developing comprehensive policies and procedures aligned with industry best practices.
- Conducted regular training sessions for staff members to foster a culture of compliance within the organization.
Carpenter Apprentice
Kenwood Construction
08.2016 - 12.2018
- Kept job site cleaned up properly and all debris disposed of in respective containers.
- Utilized hand tools such as hammers, chisels, levels, squares, and measuring tapes to complete tasks with precision and efficiency.
- Collaborated with experienced carpenters to improve skillset through hands-on training and mentorship opportunities.
- Followed established job site safety regulations and maintained safe and clean work area.
- Completed installations of building structures, trim, flooring, and cabinetry.
- Prepared materials accurately using hand and power tools to make precise cuts.
- Assisted with movement of materials and equipment to job sites.
- Demonstrated adaptability by working on a diverse range of projects including residential remodels, commercial fit-outs, and new construction.
- Achieved accurate cuts using miter saws, table saws, circular saws, jigsaws, routers, planers while adhering to all safety protocols.
- Gained valuable education in residential and commercial building codes.
- Expanded knowledge in various carpentry techniques such as joinery methods, wood selection, and finishes through regular collaboration with skilled carpenters.
- Assisted in the construction of residential framing projects, contributing to precise alignment and stability of structures.
- Demonstrated commitment to quality craftsmanship by following blueprints and specifications accurately during each phase of construction.
- Planned and executed work with proper tools and materials to maximize productivity.
- Supported team members with efficient material handling, ensuring timely availability of required supplies for each task.
- Maintained organized tool inventory, ensuring quick access to necessary equipment during time-sensitive tasks.
- Strengthened communication skills through daily interaction with clients, architects, suppliers, subcontractors, and other team members on various projects.
- Improved project efficiency by accurately measuring, cutting, and assembling materials for various carpentry tasks.
- Installed and repaired woodwork, millwork, and cabinetry under supervision of master carpenter.
- Enhanced job site safety through diligent adherence to OSHA regulations and maintaining a clean work environment.
- Aided in the maintenance of power tools and equipment to ensure optimal performance and longevity on job sites.
- Cut materials according to specifications in preparation for installation.
- Built flooring, window frames and countertops according to custom carpentry project specifications.
- Worked with master carpenters to install decks for both residential and commercial customers.
- Contributed to successful project completion by assisting in the installation of fixtures, cabinets, and flooring.
- Supported team in the construction of custom cabinetry projects by assisting in assembly, installation, and finishing processes.
- Reduced material waste by optimizing cut lists and effectively repurposing scrap materials.
Cook
Dennys
12.2011 - 10.2015
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Communicated closely with servers to fully understand special orders for customers.
- Streamlined kitchen operations with effective communication and collaboration among team members.
Education
Associate of Arts - Culinary
University of Hawaii At Kapiolani Community Colleg
Honolulu, HI01.2017
Associate of Science - Pharmaceutical Marketing And Management
Heald College
Honolulu, HI06.2006
Skills
- Goal oriented
- Objection handling
- Sales strategies
- Cold calling
- Industry awareness
- Customer engagement
- Customer relationship management
- Business growth and retention
- Leads prospecting
- Market research
- Negotiation
- Salesmanship
Timeline
Inside Pharmaceutical Sales Representative
Aloha Kakaheah'ha Pharmaceutical LLC
01.2023 - 01.2025
Carpenter Apprentice
Kenwood Construction
08.2016 - 12.2018
Systems and Compliance Officer
Dg Services Hawaii
06.2012 - 01.2020
Cook
Dennys
12.2011 - 10.2015
Associate of Arts - Culinary
University of Hawaii At Kapiolani Community Colleg
Associate of Science - Pharmaceutical Marketing And Management
Heald College
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