Alexander Burt
Kingston,Canada
Summary
Experienced theatre professional with a strong background in operations, production management, and team leadership. Proven ability to enhance operational efficiency and deliver exceptional guest experiences. Creates collaborative environments and seamlessly manages work schedules, showcasing strong leadership and organizational skills for smooth daily operations. Highly adaptable and dependable, known for fostering a collaborative friendly environment and problem-solving abilities. Demonstrates effectiveness in prioritizing tasks and consistently meeting deadlines.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Theatre Manager
Landmark Cinemas Canada
06.2018 - Current
- Resolved conflicts among staff members or guests diplomatically to maintain a positive working environment and customer satisfaction.
- Coordinated with technical teams on maintenance issues related to projection & sounds as well general theatre operations
- Enhanced customer experience by ensuring smooth operations during B2B events and rentals.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Cast member 2018, Assistant manager 2018-2024, Theatre manager 2024.
Insurance Advisor
Desjardins insurance (Formerly State farm Canada)
01.2016 - 08.2022
- General license & Life license, hitting sales goals, maintaining/servicing existing client book, scheduling appointments for myself and coworkers, understanding the needs of a client and presenting products to meet those needs, managing social media
- Maintained accurate records of client interactions, ensuring seamless service delivery during policy reviews or renewals.
- Increased client satisfaction by providing personalized insurance advice and recommending suitable policies.
- Provided quotes and promoted products for building, contents and vehicle insurance.
Sales Representative
Bell Canada (Worldlynx wireless)
01.2015 - 01.2016
- Mobile Sales Sales, setting up customer contracts, filling out and filing paperwork, stocking shelves, and cleaning of store
- Home service sales - Setting up appointments for the technicians to install home internet, satellite, fiber TV and home phone
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Sales Representative
OSL Wireless
01.2015 - 12.2015
- Mobile Sales - Sales, setting up customer contracts, filling out and filing paperwork, stocking shelves, and cleaning of store
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Negotiated prices, terms of sales and service agreements.
- Informed customers of promotions to increase sales productivity and volume.
Mobile Specialist & Geek squad install Tech
Best Buy
01.2013 - 01.2015
- Mobile specialist - Sales, setting up customer contracts, filling out and filing paperwork, stocking shelves, and cleaning of store
- Geek Squad install - Setting up TVs and sound systems, mounting TVs, billing customers, recommending equipment to customers
Custodian
ALCDSB
06.2012 - 01.2013
- Organizing and arranging classrooms, general cleaning, sweeping, and mopping
- Enhanced school cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
- Completed specialized deep-cleaning projects during summer breaks to prepare the facility for the upcoming academic year.
Education
College diploma - Urban and Regional Planning
Mohawk College
Hamilton, ON07.2024
Life License Qualification Program - Accident & Sickness
Advocis
01.2016
High School Diploma -
HCSS
Kingston, ON06.2010
Skills
- Knowledge of Geographic Information Systems (GIS)
- Ability to work both independently and collaboratively in a team environment
- Reliability
- Operational Efficiency
- Scheduling
- Staff Training
- Time management abilities
- Strong working Knowledge of Theatre Booth operations including building, testing and managing playlists and projector maintenance
Certification
- General insurance Licence, 05/01/16
- Life insurance Licence, 11/01/16
Timeline
Theatre Manager
Landmark Cinemas Canada
06.2018 - Current
Insurance Advisor
Desjardins insurance (Formerly State farm Canada)
01.2016 - 08.2022
Sales Representative
Bell Canada (Worldlynx wireless)
01.2015 - 01.2016
Sales Representative
OSL Wireless
01.2015 - 12.2015
Mobile Specialist & Geek squad install Tech
Best Buy
01.2013 - 01.2015
Custodian
ALCDSB
06.2012 - 01.2013
College diploma - Urban and Regional Planning
Mohawk College
Life License Qualification Program - Accident & Sickness
Advocis
High School Diploma -
HCSS
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