ALEXANDER AZARKEVICH
Richmond Hill,ON
Summary
Dynamic and results-driven General Restaurant Manager with a proven track record in operational leadership, team management, and customer relations. Adept at leveraging strong communication skills to foster positive interactions among staff and patrons. Demonstrated expertise in enhancing the restaurant's digital presence, including managing social media platforms, overseeing the website and Google Business Profile, and executing targeted Google Ads campaigns. Experienced in budgeting and resource allocation, ensuring cost-effective marketing strategies. Adaptable and innovative, continuously staying abreast of industry trends and implementing creative solutions for improved customer engagement and operational efficiency.
Overview
21
21
years of professional experience
Work History
Restaurant General Manager
Hollywood Banquet Hall
02.2018 - Current
- Carefully interviewed, selected, trained, and supervised staff.
- Set clear expectations and created positive working environment for 35 employees.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Correctly calculated inventory and ordered appropriate supplies.
- Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Lead Banquet Server
Agency (Casa Loma, Riviera,The Doctor's House)
08.2017 - 01.2018
- Worked with banquet manager to coordinate event set up and schedule.
- Maintained flexible work schedule to meet event needs.
- Set up banquet tables and chairs based on event requirements.
- Provided friendly, courteous service to create memorable moments for guests.
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
- Carried out professional service, retaining polite and friendly approach at all times.
- Handled food and beverage orders for up to 170 guests, delivering prompt and friendly service
General Manager
Wine And Flavors Gourmet Boutique
03.2013 - 06.2017
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
General Store Manager
Tiv Taam In The City
08.2010 - 02.2013
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Provided excellent customer service, promoting membership loyalty and increasing customer satisfaction rates.
- Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
- Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
- Supervised and effectively trained 30 employees to decrease process lags and boost productivity.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
General Store Manager
AM:PM City Market
01.2003 - 07.2010
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Provided excellent customer service, promoting membership loyalty and increasing customer satisfaction rates.
- Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
- Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Prepared annual budgets with controls to prevent overages.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Managed inventory control, cash control, and store opening and closing procedures.
- Supervised and effectively trained 30 employees to decrease process lags and boost productivity
Education
2 Years Diploma - Hospitality And Restaurant Management
Seneca College of Applied Arts And Technology
North York, ON12.2019
Skills
- Talent Development
- Customer Engagement
- Purchasing
- Customer Loyalty
- Business Operations Expertise
- Health Code Compliance
- Project Planning & Organization
- Leadership & Team Management
- Communication Skills
- Risk Management & Problem Solving
- Budgeting & Resource Management
- Adaptability & Flexibility
Languages
English
Full Professional
Hebrew
Native or Bilingual
Russian
Native or Bilingual
Ukrainian
Professional Working
Timeline
Restaurant General Manager
Hollywood Banquet Hall
02.2018 - Current
Lead Banquet Server
Agency (Casa Loma, Riviera,The Doctor's House)
08.2017 - 01.2018
General Manager
Wine And Flavors Gourmet Boutique
03.2013 - 06.2017
General Store Manager
Tiv Taam In The City
08.2010 - 02.2013
General Store Manager
AM:PM City Market
01.2003 - 07.2010
2 Years Diploma - Hospitality And Restaurant Management
Seneca College of Applied Arts And Technology