Alexander Ascha
Studio City
Summary
Versatile and results-driven professional with a strong background in customer service and hands on experience. Strong Leadership skills with the ability to work well under pressure with efficiency and accuracy. Reputation for strong work ethic and determination to always get the job done.
Overview
14
14
years of professional experience
Work History
Mail Carrier
USPS
09.2023 - Current
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Upheld the integrity of sensitive materials by properly handling confidential documents, registered mail, and certified packages according to USPS regulations.
- Displayed professionalism when interacting with customers at their homes or businesses while delivering their mail promptly and courteously every day.
- Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
- Completed large-volume seasonal deliveries such as tax documents, holiday packages and election materials on time to meet strict deadlines.
- Delivered in all weather conditions, rain or shine, in a timely and safe manner
Store Lead Manager
Guitar Center
08.2021 - 09.2023
- Managed to make sure my sales team was doing their best to hit their goals by providing necessary tools and resources, while also making sales goals myself along with other metrics.
- Provided assistance at any time requested to ensure our customers are having a positive shopping experience.
- Fixed things when needed like pinpads for sales, printer jams, store radio, reconnecting speaker wall when speakers get switched out or malfunctioned to make sure they all have a correct and live connection.
- Rotated merchandise and displays to feature new products and promotions.
- Count money at the end of the nigh, cleaned and secured store for a smooth and safe opening the following day.
Driver
Uber / Lyft
06.2018 - 03.2020
- Followed all relevant traffic laws and safety regulations.
- Drove safely in various weather and road conditions to avoid accidents.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
Claims Associate
Tokio Marine America
11.2013 - 06.2018
- Worked productively in fast-moving work environment to process large volumes of claims.
- Created and sent out all claim letters and notices to claimants, medical providers, attorneys, and the state of California in a timely manner
- Maintained up-to-date knowledge of industry regulations, ensuring compliance in all aspects of claims handling.
- Trained new Claim Associates that came in after me on effective and productive procedures and practices.
- Wore multiple "hats" on a daily basis with a positive attitude and motivation to work
Warehouse Associate
Master Distributors
06.2011 - 08.2013
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Maintained clean, orderly work environment free of hazards.
- Worked safely around moving machinery.
Education
Drums
Musicians Institute
Hollywood, CAHigh School Diploma -
South Hills High School
Covina06-2011
Skills
- Safety awareness
- Microsoft office
- Technology Use
- Electrical Understanding
- Mechanical Skills
- Problem Solving
- Customer service
- Multitasking and Organization
- Inventory Management
- Efficiency and Accuracy
Timeline
Mail Carrier
USPS
09.2023 - Current
Store Lead Manager
Guitar Center
08.2021 - 09.2023
Driver
Uber / Lyft
06.2018 - 03.2020
Claims Associate
Tokio Marine America
11.2013 - 06.2018
Warehouse Associate
Master Distributors
06.2011 - 08.2013
Drums
Musicians Institute
High School Diploma -
South Hills High School
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