Alexa Marie Badion
Hayward
Summary
Ambitious professional with a previous background in Ophthalmic Medical Photography and as a Medical Assistant, seeking to bring comprehensive experience and a reassuring, self-reliable personality type to a challenging new position. Offering in-depth knowledge of patient care and customer service, with skilled ophthalmology and medical terminology. Decisive and outgoing personality, with excellent delegation and collaborative coordination abilities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Ophthalmic Photographer
Palo Alto Medical Foundation
07.2023 - 11.2024
- Assisted ophthalmologists in identifying eye conditions through expert photography and imaging techniques.
- Educated patients on ophthalmic imaging procedures, alleviating concerns and facilitating informed consent processes.
- Strengthened interdisciplinary collaboration by effectively communicating findings from ophthalmic images with relevant healthcare providers.
- Streamlined image processing workflows, increasing productivity while maintaining strict quality standards.
- Conducted comprehensive equipment maintenance checks, ensuring optimal performance and minimizing downtime.
- Collaborated with medical professionals to develop customized imaging protocols tailored to specific patient needs.
Medical Assistant Float Pool - Specialty Dept
Palo Alto Medical Foundation
06.2021 - 07.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Provided compassionate clinical and administrative care across multiple specialty departments including, Oncology/Hematology, Orthopedics, Rheumatology, Neurology, OB/GYN, Optometry, Ophthalmology, and seasonal Flu Clinic.
- Obtained client medical history, medication information, symptoms, and allergies.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Assistant
Sutter Health Palo Alto Medical Foundation
10.2018 - 06.2021
- Assisted in gynecologic exams (pap smears, colposcopies, IUD removals and insertions), prenatal visits, LEEP, Bartholin cyst drainage, and ultrasounds.
- Scheduled routine patient visits for prenatal care, annual exams, obstetric visits, postpartum care, and gynecological visits.
- Kept exam rooms sanitized, restocked, and organized with medical equipment daily. Assisted patients to exam rooms, answered questions, and prepared each patient for physician examinations by obtaining vital signs and medical history.
- Reduced wait times for patients by maintaining an organized schedule, and swiftly preparing examination rooms.
- Coordinated with other healthcare professionals for patient referrals and prior authorizations, ensuring a seamless transition and continuation of care.
Medical Assistant
Zuckerberg San Francisco General Hospital
03.2018 - 04.2018
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Collaborated with nurses, EMTs, and other providers to ensure seamless patient transitions during medical emergencies.
Barista
Starbucks
10.2014 - 10.2017
- Delivered exceptional customer service in a fast-paced, high-volume environment by accurately taking orders, preparing handcrafted beverages, and managing special requests made by customers.
- Maintained a clean and organized workspace for optimal productivity and safety. Adhered to strict food hygiene regulations, minimizing the risk of contamination or illness among customers.
- Trained new team members with positive reinforcement, and respectful, encouraging coaching.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction, and foster loyalty.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Described menu items to customers and suggested products based on stated preferences.
- Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.
- Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
Education
Medical Assistant Certification - Medical Assistant
Unitek College
Hayward06.2018
No Degree - Health Sciences
Cal State East Bay
Hayward, CAHigh School Diploma -
Tennyson High School
HaywardSkills
- EPIC knowledge and experience
- Expertise in HIPAA compliance
- Laboratory specimen management and handling
- Intramuscular and subcutaneous injection skills
- Medical terminology knowledge
- Administering immunizations
- Vital collection and documentation
- Multitasking and organization
- Phlebotomy techniques
- Problem solving
- Team collaboration
- Excellent customer service
- Ophthalmic imaging
- Patient education
- Equipment maintenance
- Cash handling
- Effective communication
- POS system operation
- Problem-solving abilities
Certification
- CCMA - Certified Medical Assistant
- AHA Basic Life Support
Languages
English
Professional
Tagalog
Limited
Spanish
Elementary
Affiliations
- CYO Volleyball Coach
- Girl Scout Adult Volunteer (Troop 30885)
References
References available upon request.
Timeline
Ophthalmic Photographer
Palo Alto Medical Foundation
07.2023 - 11.2024
Medical Assistant Float Pool - Specialty Dept
Palo Alto Medical Foundation
06.2021 - 07.2023
Medical Assistant
Sutter Health Palo Alto Medical Foundation
10.2018 - 06.2021
Medical Assistant
Zuckerberg San Francisco General Hospital
03.2018 - 04.2018
Barista
Starbucks
10.2014 - 10.2017
Medical Assistant Certification - Medical Assistant
Unitek College
No Degree - Health Sciences
Cal State East Bay
High School Diploma -
Tennyson High School