Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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ALEXA BROWNELL RIDDELL

St. George,Ontario

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Overview

5
5
years of professional experience

Work History

Clerk

Zehrs Great Foods
01.2021 - Current
  • My tasks include overseeing the PC Express program, which is where we select your groceries for you and deliver them to your vehicle.
  • I manage people in order to keep my department running successfully, delegating tasks, hitting targets, and following guidelines for success.
  • I have also been entrusted with the tasks of hiring and recruiting, as well as have been trusted with access to the social media accounts, following guidelines as to what to promote on a weekly basis.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Produced high-quality communications for internal and external use.
  • Managed calendars and scheduled appointments to maintain smooth flow of operations.

All-purpose worker

Strodes
06.2020 - 01.2021
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Crew Member

McDonalds
09.2018 - 10.2020
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Trained new team members on procedures, customer service, and sales techniques.

Education

Bachelor of Social Science - Business Communication

Brock University
St. Catharines, ON
04.2024

High School Diploma -

North Park Collegiate And Vocational School
Brantford, ON
06.2021

Skills

  • Cash Handling
  • Sales Expertise
  • Active Listening
  • Customer Satisfaction
  • SAP
  • Time Management

Additional Information

  • I was an active member of my high school, including being in our Link Crew program. This was a program to encourage the grade nines to involve themselves within the school and to help them ease their way into high school. The tasks included, being an active presence within the group of 15 kids I was assigned to, attending weekly meetings, involvement in weekly group activities, and providing advice for my students. During this time, I also ran the meet the teacher night for the future grade nines thinking about coming to this high school and answered all the questions of the students and parents. I also played an active role within my soccer team, helped coach and referee younger teams, ran countless soccer camps and devoted many hours to the maintenance of the Paris Fair.

Timeline

Clerk

Zehrs Great Foods
01.2021 - Current

All-purpose worker

Strodes
06.2020 - 01.2021

Crew Member

McDonalds
09.2018 - 10.2020

Bachelor of Social Science - Business Communication

Brock University

High School Diploma -

North Park Collegiate And Vocational School

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ALEXA BROWNELL RIDDELL