Alexa Wilson
Winnipeg,Manitoba
Summary
Results-driven professional with extensive experience in retail operations. Skilled in inventory management, loss prevention strategies, and staff development. Eager to leverage strengths to optimize team performance and enhance store efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Key Holder
The Children's Place
Winnipeg, MB
08.2021 - Current
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored new staff, fostering a collaborative team environment.
- Managed inventory levels, coordinating stock replenishment to optimize sales opportunities.
- Implemented visual merchandising strategies, enhancing product presentation to drive customer engagement.
- Handled escalated customer concerns with tactful diplomacy, often turning dissatisfied customers into loyal patrons.
- Conducted regular audits of cash handling processes, ensuring accuracy and security in transactions.
Concessions Worker
Rainbow Stage
Winnipeg, MB
07.2017 - 09.2019
- Operated concession stand, ensuring timely service and customer satisfaction.
- Prepared and served food and beverages following safety and hygiene standards.
- Managed cash register, processing transactions accurately and efficiently.
- Assisted in maintaining cleanliness and organization of concession area.
Education
Fine Arts
University of Manitoba
Winnipeg02-2026
Skills
- Team motivation
- Store operations
- Staff training and development
- Delegation and supervision
- Cash handling accuracy
- Loss prevention strategies
- Inventory monitoring
- Daily reporting
- Bank deposits
- Willingness to learn
Languages
English
Native or Bilingual
Certification
CPR Certified - 2024-2027
Timeline
Lead Key Holder
The Children's Place
08.2021 - Current
Concessions Worker
Rainbow Stage
07.2017 - 09.2019
Fine Arts
University of Manitoba