Alexa Villegas
Los Angeles
Summary
Competent Sales Supervisor proactively assisting both sales management and associates with various tasks. Committed to driving success and helping to improve overall store revenues through dedication, hard work, and a pleasant demeanor.
Overview
5
5
years of professional experience
Work History
Sales Supervisor
FRAME
05.2021 - Current
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
Retail Keyholder
Bras N Things
09.2020 - 05.2021
- Handled cash transactions accurately, contributing to efficient store operations and minimizing discrepancies.
- Processed returns and exchanges swiftly, ensuring a positive customer experience while adhering to company policies.
- Mentored new employees on product features, sales techniques, and company procedures to enhance overall team performance.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Retail Keyholder
Alex and Ani
09.2019 - 03.2020
- Store Closure due to Covid-19*
- Handled cash transactions accurately, contributing to efficient store operations and minimizing discrepancies.
- Assisted store cashiers during peak sales times.
- Assisted store management in achieving sales targets through effective merchandising strategies and staff training.
- Increased customer satisfaction by providing exceptional product knowledge and personalized service.
Education
High School Diploma -
Palisades Charter High School
Pacific Palisades, CASkills
Bi-Lingual: Spanish
Goals and performance
Store appearance and merchandising
Inventory Control
Operations
Delegation skills
Sales Metrics Monitoring
CRM software proficiency
Reporting data
Organizational Skills
Timeline
Sales Supervisor
FRAME
05.2021 - Current
Retail Keyholder
Bras N Things
09.2020 - 05.2021
Retail Keyholder
Alex and Ani
09.2019 - 03.2020
High School Diploma -
Palisades Charter High School
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