Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alexa Torres

Toronto,ON

Summary

Proactive Server, Hostess, and Sandwich Artist with extensive experience in managing multiple tables, providing prompt and attentive service, and efficiently handling guest inquiries and complaints. Skilled in POS systems, cash handling, and maintaining cleanliness standards. Reliable and responsible team player committed to enhancing guest experiences.

Overview

3
3
years of professional experience

Work History

Server

Swiss Chalet
10.2023 - 08.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Addressed complaints to kitchen staff and served replacement items.
  • Presented menus and answered questions regarding items
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Hostess

Swiss Chalet
06.2022 - 08.2024
  • Greeted guests warmly upon arrival, seating them promptly.
  • Verified reservations and wait times with customers.
  • Maintained a clean and organized dining area.
  • Provided menus to customers and answered questions regarding menu items.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Performed light cleaning duties, such as wiping down tables or sweeping floors.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.

Sandwich Artist

Subway
02.2021 - 05.2023
  • Greeted guests, promoted specials, and took orders.
  • Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Checked expiration dates on products to ensure freshness of items served to customers.
  • Assisted in the training of new staff members on proper sandwich-making techniques.
  • Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.

Education

High School Diploma -

Charles P. Allen High School
Bedford, NS
06.2022

Some College (No Degree) - Business Administration

Nova Scotia Community College
Halifax, NS

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Food Running
  • Allergy awareness
  • Multitasking
  • Beverage Preparation

Languages

English
Native or Bilingual
Tagalog
Native or Bilingual

Timeline

Server

Swiss Chalet
10.2023 - 08.2024

Hostess

Swiss Chalet
06.2022 - 08.2024

Sandwich Artist

Subway
02.2021 - 05.2023

High School Diploma -

Charles P. Allen High School

Some College (No Degree) - Business Administration

Nova Scotia Community College

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Alexa Torres