ALEXA RIVERA
Los Angeles
Summary
Motivated and detail-oriented graduate with a Bachelor of Arts in Literatures in English and a Minor in Writing Studies. Experienced working in fast-paced, customer-facing environments, collaborating with diverse teams, and delivering exceptional service. Passionate about media, entertainment, and storytelling, and eager to contribute to NBCUniversal through the Page Program.
Overview
6
6
years of professional experience
Work History
Independent Nanny, Dog Sitter, and House Sitter
Various Families
Los Angeles, CA
01.2020 - Current
- Managed scheduling, logistics, and multitasking across 2 households with confidentiality and care with 100% on-time task completion.
- Applied strong interpersonal communication and problem-solving skills in dynamic environments to support 3 children’s and pets daily routines.
- Built trusted long-term relationships with families, showcasing responsibility and reliability over a 5 year span.
- Maintained a structured and safe environment for children ages 3-10 and pets.
- Maintained a 100% client return rate for repeated services.
- Implemented customized routines and care strategies, adapting to each household’s preferences and needs while ensuring consistency and reliability across multiple concurrent assignments.
Freelance Writing Project
El Centro de Especialidades Medicas Santa Gertrudis
San Miguel, El Salvador
02.2025 - 08.2025
- Drafted and organized a professional article highlighting a psychologist’s qualifications to support client outreach, reaching an audience of 500+ potential clients.
- Coordinated written content to ensure 100% accuracy, professionalism, and audience engagement.
- Assisted in presenting credentials clearly, strengthening the psychologist’s credibility and contributing to a 20% increase in client inquiries.
- Provided bilingual (Spanish–English) support for communication and document preparation.
- Translated complex psychological concepts into accessible language for outreach materials, ensuring culturally relevance across a client base of 50+ individuals and families.
- Formulated targeted content outlines and publication schedules to maintain consistent outreach efforts and aligning with client communication goals.
Education
B.A. - Literatures in English, Minor in Writing Studies
University of California, Merced
Merced, California01-2024
Skills
- Reliability and trustworthiness
- Problem-solving
- Excellent communication
- Social media expertise
- Proficiency in use of artificial intelligence
- Administrative Support & Organization
- Creative & Professional Writing
- Detail-Oriented & Highly Adaptable
- Team Collaboration & Communication
- File and Document Management
- Email & Correspondence Management, Report Writing, Project & Task Coordination
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Media & Content Experience
Content Creator & Streamer | Twitch
- Built and managed a live-streaming channel, growing an audience from launch to 100+ followers through consistent content creation and community engagement.
- Developed programming schedules, planned content, and interacted with viewers in real time to foster audience retention and growth.
- Utilized social media and audience engagement strategies to increase visibility and build an online community.
- Demonstrated public speaking, adaptability, and communication skills while hosting live broadcasts.
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Freelance Writing Project
El Centro de Especialidades Medicas Santa Gertrudis
02.2025 - 08.2025
Independent Nanny, Dog Sitter, and House Sitter
Various Families
01.2020 - Current
B.A. - Literatures in English, Minor in Writing Studies
University of California, Merced