Alexa Rapalo
Hayward
Summary
Experienced with managing cashier teams to ensure smooth and efficient checkout processes. Utilizes team leadership and operational skills to maintain positive customer experience. Track record of effective communication and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Cashier Team Lead
Metro Taquero
06.2024 - 08.2025
- Assisted customers with transactions and inquiries, ensuring positive shopping experiences.
- Collaborated with team members to resolve customer issues quickly and effectively.
- Maintained organized checkout areas to enhance efficiency and customer satisfaction.
- Communicated with customers and team members to solve problems.
Crew Member
Ono Hawaiian BBQ
07.2022 - 04.2024
- Collaborated with team members to maintain cleanliness and organization of work areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Cashier
Araujos Mexican Grill
01.2021 - 02.2022
- Maintained organized checkout areas, ensuring a clean and welcoming environment for customers.
- Collaborated with team members to manage high-volume periods effectively during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
San Jose High
San Jose, CASkills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Store opening and closing
- Cash register operation
- Positive attitude
- Punctual and reliable
- Adaptability and dependability
- Flexible schedule
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Cashier Team Lead
Metro Taquero
06.2024 - 08.2025
Crew Member
Ono Hawaiian BBQ
07.2022 - 04.2024
Cashier
Araujos Mexican Grill
01.2021 - 02.2022
High School Diploma -
San Jose High