Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Alexa McGee

Alexa McGee

San Diego

Summary

Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.

Overview

8
8
years of professional experience

Work History

Assistant Store Manager

Starbucks
03.2024 - Current
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.

Shift Supervisor

Starbucks
01.2021 - 03.2024
  • Upholds Starbucks standards and enforces policy at every given moment
  • Performs daily cleaning tasks to ensure a safe and ready workspace
  • Completed store opening and closing procedures and balanced tills.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.

Assistant Manager

TS Burritos
01.2021 - 01.2022
  • Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Developed marketing strategies to attract new customers, increasing foot traffic.

Barista Trainer/Cashier

Starbucks
01.2018 - 01.2020
  • Provided individualized instruction to match personal strengths, background and learning style of each employee
  • Prepared more than 100 drinks per shift with high accuracy and consistently strong customer satisfaction

Cashier and Server/Manager

Heavenly Yogurt
01.2017 - 01.2018
  • Handled balancing drawers and bank deposits
  • As well as managing food ordering and deliveries

Education

Some College - Photography And Graphic Arts

San Diego Miramar College

High School Diploma -

Serra High School
01.2017

Skills

  • Multitasking and organization
  • Problem-solving
  • Customer service
  • Team leadership and coaching
  • Scheduling
  • Policies and procedures
  • Documentation and reporting
  • Verbal and written communication

Hobbies and Interests

  • Photography
  • Pokemon
  • Marvel Movies
  • Coffee
  • Music

Timeline

Assistant Store Manager

Starbucks
03.2024 - Current

Shift Supervisor

Starbucks
01.2021 - 03.2024

Assistant Manager

TS Burritos
01.2021 - 01.2022

Barista Trainer/Cashier

Starbucks
01.2018 - 01.2020

Cashier and Server/Manager

Heavenly Yogurt
01.2017 - 01.2018

Some College - Photography And Graphic Arts

San Diego Miramar College

High School Diploma -

Serra High School

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Alexa McGee