Alexa Hernandez-Dominguez
San Bernardino
Summary
Dynamic and detail-oriented professional with a proven track record, enhancing team productivity and client satisfaction through meticulous scheduling and effective communication. Fluent in Spanish/English and proficient in Maestro software, adept at learning quickly and thriving in fast-paced environments. Demonstrated ability to improve processes, achieving more accurate project estimates and streamlined. operations.
Overview
11
11
years of professional experience
Work History
Estimating Assistant
Express Contractors Inc.
Jurupa Valley
03.2021 - Current
- Demonstrated strong attention to detail by identifying discrepancies in project documents, resulting in more accurate and reliable estimates.
- Coordinated with project teams to ensure that approved budget allowances were accurately reflected in final project cost estimates.
- Enhanced estimation accuracy by meticulously reviewing project documents and specifications.
- Increased team productivity by organizing and prioritizing tasks according to deadlines and project requirements.
- Collaborated with project managers to ensure seamless communication between all parties involved, resulting in improved client satisfaction rates.
- Supported company growth by maintaining an organized database of past projects, allowing easy access to historical data for future bidding processes.
- Reviewed project plans and specifications to understand project requirements and accurately estimate cost and resources needed.
- Gathered cost and material data for accurate and up-to-date information on material and labor costs.
Construction Project Coordinator
Express Contractors Inc.
Jurupa Valley
09.2020 - 04.2021
- Managed residential construction projects by working effectively with the home builders and engineers
- Contributed to successful project outcomes by effectively managing risks through proactive planning and mitigation strategies.
- Fostered positive relationships with clients through clear communication, timely updates, and professionalism during all stages of the project lifecycle.
- Streamlined project timelines by efficiently coordinating tasks among various construction teams.
- Consulted with clients to define objectives and develop scopes.
- Resolved issues swiftly through effective problem-solving skills, minimizing delays in project completion times.
- Developed comprehensive project plans outlining necessary milestones, resource allocation, and timelines for completion.
Construction Scheduler
American Woodmark
Riverside, CA
06.2017 - 06.2020
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Proactively addressed potential risks within the schedule by conducting thorough analyses and implementing preventive measures where necessary.
- Enhanced team productivity by maintaining clear communication channels and providing regular updates on project progress.
- Maximized efficiency in project delivery through strategic prioritization of tasks based on urgency, complexity, and available resources.
- Sought feedback from project teams on scheduling practices, incorporating suggestions to improve future planning.
- Prioritized tasks according to strategic importance, ensuring that critical project milestones were met on time.
Administrative Assistant/Contract Clerk
American Woodmark (PCS)
Mira Loma, CA
06.2015 - 06.2017
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Double checking contracts received by the Contract Administrator.
- Renew and apply for business licenses as needed.
Guest Service Representative
Target
Riverside, CA
07.2013 - 06.2015
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
- Enhanced guest satisfaction by providing exceptional customer service at the front desk.
Education
Construction Technology - Construction
Norco College
Norco, CASkills
- Bilingual
- Maestro (software)
- American Contractor (software)
- Moraware (software)
- Work under a fast pace environment
- Detail oriented
- Fast learner
- Team player
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Estimating Assistant
Express Contractors Inc.
03.2021 - Current
Construction Project Coordinator
Express Contractors Inc.
09.2020 - 04.2021
Construction Scheduler
American Woodmark
06.2017 - 06.2020
Administrative Assistant/Contract Clerk
American Woodmark (PCS)
06.2015 - 06.2017
Guest Service Representative
Target
07.2013 - 06.2015
Construction Technology - Construction
Norco College