Alexa Hernandez-Dominguez
San Bernardino
Summary
Dynamic and detail-oriented professional with a proven track record, enhancing team productivity and client satisfaction through meticulous scheduling and effective communication. Fluent in Spanish/English and proficient in Maestro software, adept at learning quickly and thriving in fast-paced environments. Demonstrated ability to improve processes, achieving more accurate project estimates and streamlined. operations.
Overview
11
11
years of professional experience
Work History
Estimating Assistant
Express Contractors Inc.
03.2021 - Current
- Demonstrated strong attention to detail by identifying discrepancies in project documents, resulting in more accurate and reliable estimates.
- Coordinated with project teams to ensure that approved budget allowances were accurately reflected in final project cost estimates.
- Enhanced estimation accuracy by meticulously reviewing project documents and specifications.
- Increased team productivity by organizing and prioritizing tasks according to deadlines and project requirements.
- Collaborated with project managers to ensure seamless communication between all parties involved, resulting in improved client satisfaction rates.
- Supported company growth by maintaining an organized database of past projects, allowing easy access to historical data for future bidding processes.
- Reviewed project plans and specifications to understand project requirements and accurately estimate cost and resources needed.
- Gathered cost and material data for accurate and up-to-date information on material and labor costs.
Construction Project Coordinator
Express Contractors Inc.
09.2020 - 04.2021
- Managed residential construction projects by working effectively with the home builders and engineers
- Contributed to successful project outcomes by effectively managing risks through proactive planning and mitigation strategies.
- Fostered positive relationships with clients through clear communication, timely updates, and professionalism during all stages of the project lifecycle.
- Streamlined project timelines by efficiently coordinating tasks among various construction teams.
- Consulted with clients to define objectives and develop scopes.
- Resolved issues swiftly through effective problem-solving skills, minimizing delays in project completion times.
- Developed comprehensive project plans outlining necessary milestones, resource allocation, and timelines for completion.
Construction Scheduler
American Woodmark
06.2017 - 06.2020
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Proactively addressed potential risks within the schedule by conducting thorough analyses and implementing preventive measures where necessary.
- Enhanced team productivity by maintaining clear communication channels and providing regular updates on project progress.
- Maximized efficiency in project delivery through strategic prioritization of tasks based on urgency, complexity, and available resources.
- Sought feedback from project teams on scheduling practices, incorporating suggestions to improve future planning.
- Prioritized tasks according to strategic importance, ensuring that critical project milestones were met on time.
Administrative Assistant/Contract Clerk
American Woodmark (PCS)
06.2015 - 06.2017
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Double checking contracts received by the Contract Administrator.
- Renew and apply for business licenses as needed.
Guest Service Representative
Target
07.2013 - 06.2015
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
- Enhanced guest satisfaction by providing exceptional customer service at the front desk.
Education
Construction Technology - Construction
Norco College
Norco, CASkills
- Bilingual
- Maestro (software)
- American Contractor (software)
- Moraware (software)
- Work under a fast pace environment
- Detail oriented
- Fast learner
- Team player
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Estimating Assistant
Express Contractors Inc.
03.2021 - Current
Construction Project Coordinator
Express Contractors Inc.
09.2020 - 04.2021
Construction Scheduler
American Woodmark
06.2017 - 06.2020
Administrative Assistant/Contract Clerk
American Woodmark (PCS)
06.2015 - 06.2017
Guest Service Representative
Target
07.2013 - 06.2015
Construction Technology - Construction
Norco College
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