Alexa Brown
Bridgewater,NB
Summary
Results-driven professional with a proven track record in the industry, seeking to leverage skills and experience to make a significant impact on a cross-functional team. Strong focus on achieving measurable outcomes, adept at identifying opportunities for improvement and implementing effective strategies to drive success. Passionate about collaborating with diverse stakeholders, thrives in dynamic environments where innovation and collaboration are valued. Committed to delivering exceptional results, eager to contribute expertise and drive positive change within the organization.
Overview
7
7
years of professional experience
Work History
Cashier/Sorter
Guys Frenchys'
01.2024 - 05.2024
- Greeting 60+ customers and responding to informational requests
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution
- Processed credit card, EBT and gift certificate payments in electronic computer systems
- Restocked and organized merchandise in front lanes.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Environmental Services
Harbourview Haven
01.2023 - 06.2023
- Helped maintain clean, sanitary and safe environments for clients/patients/residents, staff and visitors
- Cleaning patients' rooms, washing linens, wiping counters, windows, vents, equipment and floors
- Promoted adherence to regulatory requirements by staying current on evolving industry standards for environmental services housekeeping best practices.
- Contributed to the achievement of organizational sustainability targets by consistently adhering to established policies, procedures, and best practices in environmental services delivery.
Cashier
Wal Mart
01.2017 - 01.2018
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
- Troubleshot and resolved issues with cash registers, card scanners and printers
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Certificate - Job Development
Edge
Bridgewater04.2023
Diploma -
New Germany Rural High
New Germany07.2014
Front Desk -
SHAID Animal Shelter
Bridgewater04.2023
Skills
- Administration
- MS Office
- Attention to detail
- File Management
- Hospitality
- Communication
- Computer Skills
- Patience and empathy
- Work ethic and integrity
- Customer assistance
References
Denise Humphrey - 902 521 1205
KimWhynot - 902 398 0204
Timeline
Cashier/Sorter
Guys Frenchys'
01.2024 - 05.2024
Environmental Services
Harbourview Haven
01.2023 - 06.2023
Cashier
Wal Mart
01.2017 - 01.2018
Certificate - Job Development
Edge
Diploma -
New Germany Rural High
Front Desk -
SHAID Animal Shelter
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